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bruneibud's profile

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1 Message

Mon, Dec 17, 2018 2:12 AM

Why are so called "on demand " movies actually at a scheduled time?\

I have tried to watch several movies on Demand. They say they are available for rent @5.99 or Purchase @ 16.99. When I select a movie,  the only option is purchase (bait and switch). One movie does give "On Demand" rental menu but the movie is at a scheduled time NOT on demand. WHY??? This is not how it was presented when I subscribed. If I want to watch a movie on demand, I want to watch it now NOT in an hour and a half. Going to Netflix now. 

 

Accepted Solution

Official Solution

DIRECTVhelp

Community Support

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16.4K Messages

4年前

Hi @bruneibud

 

Thank you for reaching out to share your feedback! We're sorry that you didn't get a more detailed explanation about how our On Demand works. Some movies do have specific start times and may only be available for purchase, whereas others can be rented.

 

If you need help with anything else, just let us know.

 

Aminah, AT&T Community Specialist


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