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DIRECTV STREAM Setup & Equipment

DIRECTV STREAM Setup & Equipment

Help for activating and setting up your streaming experience.

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Accepted Solution

Gemini Air Dolby surround support?

I just got a Gemini Air device and a new Direct TV account a few days ago. The settings are driving me nuts, specifically the audio output. I am connecting it through a Sony home theater receiver, and although the only audio setting I see is set to "surround", the receiver does not detect a Dolby si

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bluetooth earbuds

I know I can connect bluetooth ear buds to stream box. My question can I listen to my earbuds with the tv off?

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DirecTv stream

I hooked up my HDMI cable and then I plugged the power supply in to the Gemini Air, it then says to turn on the Tv with the Gemini air remote… but my tv will not turn on . It is blinking red on the device . I hooked up my tv downstairs and did fine …. This is my upstairs tv .

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Directv Streaming app does not work using Roku

I signed up for AT&T Directv streaming. I am using the AT&T router/modem. I have several different Roku devices and none of them works with the Directv app. I contacted AT&T support and Roku tech support.  AT&T said it is a Roku problem because of the software update, Roku said

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Why do I constantly have to unplug and plug in my Gemini Air

Every other time I turn on one of my TV’s I have hooked up to a Gemini Air it has a green screen and the only fix is to unplug it and plug it back in. Needless to say, but it’s very frustrating!  Is anyone else having this issue?  I’m a new customer and have 3 Gemini Airs.  Are the b

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Pause problematic

Pause on the DirecTV Stream box is very problematic. 1. Pausing more than a couple of minutes causes the box to reset the channel being paused to live with no buffered video. 2.  Pausing multiple times causes the box to switch to the latest app used on the box. 3.  Pausing multiple t

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closed captioning

How do you turn on or off the closed captioning option with a streaming remote control?

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Multiple service issues

I supposedly have a ticket open on this but no solution has been provided in over two weeks. I'd like to know why I'm continuing to experience the following issues: 1. Randomly a pop up message occurs asking if I use this remote to control the DirecTV. It makes absolutely no difference what I answe

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Search doesn't work Apple tv.

New User here. The search doesn't work on my Apple tv. When I go to navigate to a letter it stops. Tried restart and reinstall of the app already. I tried my phone, but you can't search 4k content.

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Peacock app on the Gemini Air device

Can someone tell me if the even app is supported? I've read it is and it isn't. I'm sure people that have tried to use it get the "Something has gone wrong, please use peacock on a more secure device." Is there a way this can be fixed or am I stuck using it on my Sony/Samsung TV's? I'm new to Direct

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