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DIRECTV STREAM Setup & Equipment

DIRECTV STREAM Setup & Equipment

Help for activating and setting up your streaming experience.

1.2K

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setting up att stream

i am trying to set up att choice package which i purchased today i have a TCL tv and att hotspot

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18

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4k no longer working

Was able to get 4k channels to display after changing settings on tv and direct tv stream box. When I first tried 4k a week ago I got a message my device was compatible but not able to display. Got through that by changing settings on box and on tv. However, I had to reset my box just now because

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77

4

Gemini Air Sign In problems

I have a new Gemini air that I’m trying to set up with my DIRECTV stream service and every time I put in my username and password I get an error message and it will not allow me to sign in. It says "incorrect user ID or password. try again care code 201." The thing is that this user ID and password

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75

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Remote Not Turning Off TV

DirecTV Stream R36502 Remote… I perform the sync with my LG TV (holding fwd/rew buttons until blue lights flsh), and it completes fine; however, it will not turn off the TV, only the DirecTV box. Turns on the TV, but not off. All worked fine until earlier this week, when the DirecTV software update

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46

3

Accepted Solution

DirecTV Osprey Box cannot get/keep the correct location/guide data

I have several osprey boxes throughout my house. After a power outage or device reset, the program guide resets to approximately 12 hours in the future.  All of the devices are hardwired (ethernet) and I am not using any kind of firewall or VPN.  The only way I have found to correct the s

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68

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Old AT&T TV C71KW-400 get ERROR 5107

Hello : I have a box with AT&T TV logo in the system. How Can i get upgrade ? I think it's the firmware problem ... I try press the red button 7 times . update the system . I got stuck at the 3/4 part  , ERROR 5107 happened ... Try to repeat it , but no luck ... Please help.

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944

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volume control on remote

DIRECT TV remote does not control volume. I have tried re-programming the remote several times...the remote does otherwise work. How do I get the remote to control the volume? Thanks-a-million!

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42

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Auto sign in off but still signs in

One of our stream boxes seemed to loose all of our dvr recordings. I did several resets with no luck.   After further digging it seem that the box is auto signing into an account other than ours.  Under general info the location zip code is ours but the billing is somewhere else.  Al

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27

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Care Code: 600

I am using a new fire tv stick, when I try to connect to directv it shows the error. How can I fix it? Thank you

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1.6K

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Accepted Solution

Official Solution

DirecTV Stream Boxes Not Working

I have two DirecTV Stream devices (not the new Gemini, the previous box). One hooked to a Samsung TV the other to a LG TV.  During the night last night I noticed that the blue power light on the DTV box connected to the LG TV was on.  I assumed the box was getting a software update. 

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