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18 Messages

Monday, October 16th, 2023

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DAY 4 - Roku Remote Down Arrow - PLEASE FIX

It's been 4 Days since DirecTV pushed a broken roku app rendering our subscriptions almost unusable immediately prior to a busy sports weekend.  It is now very difficult to get to the guide without accidentally exiting the app (and requires 3 button pushes). In addition, there is no way to exit the guide returning to live TV.

  1. If this behavior is not intended, why not revert to the previous working versions while they fix so we can at least watch TV.
  2. Why push an updated that contains major navigation changes on a Friday?  Why not include a tutorial on how to navigate?

There has been NO RESPONSE from direcTV in our other thread HERE... Some people have reported getting responses on twitter/X stating that they are "working on a fix but it won't be quick so use other devices to stream".

 

This conversation has been merged. Please refer the main conversation:

Directv Stream/Roku remote down arrow no longer triggers guide

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ACE - Sage

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46.7K Messages

2 years ago

No need to start yet another thread about this issue. 


NEED HELP?