Please go into detail about your experience. Have you called customer service during that time to have a repair person out? Please let us know what customer service and/or the repair person said when he or she came to your home.
I am sorry about all the issues you are having. I am not sure what happened with the internet. When I last spoke with you, we had it up and running. If you could please reply back to the message I have sent, I would definitely be happy to get this fixed for you.
dwinth
ACE - Professor
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911 Messages
11 years ago
Please go into detail about your experience. Have you called customer service during that time to have a repair person out? Please let us know what customer service and/or the repair person said when he or she came to your home.
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dhascall
ACE - Master
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1.4K Messages
11 years ago
I would recommend that you send a private message to the escalation team at AT&T Customer Care, and someone will get in touch with you.
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ATTU-verseCare
Community Support
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865 Messages
11 years ago
Hi Dallastexas,
I am sorry about all the issues you are having. I am not sure what happened with the internet. When I last spoke with you, we had it up and running. If you could please reply back to the message I have sent, I would definitely be happy to get this fixed for you.
-David T
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