Recently, suddenly, two problems started occurring on our DirecTv Stream box. When pausing viewing on an app, after a few minutes, the box turns off. At the same time this problem started, the box also now does not retain the resolution setting. Anytime the box is turned on, it is in standard defini

I have had World News Tonight on ABC for years. Within the last week it stopped recording the series. I never changed anything. I did find that instead of recording it in it's usual 5:30PM time slot it was recording at 9PM on some alternate channel or at midnight. I canceled all of the series. I tri

Had a warranty replacement to an hR54 last week as advised by the tech. It’s now been almost a week since the installation, and our online account and app are still showing old recordings and channels we previously watched on app no longer work so we’re not able to watch anything from the app for ou

All of my recording issues occurring ever since the new, WHACK, sports recording portal came to be recently. Too many failed or incorrect recording issues to mention that are not related to sports alone, so I'll limit this to my my singular ask... Are you to setting up a sports team to record in "Se

Nutshell: I paid for ESPN Select for a few years just to get Plus. In November, DirecTV offered FREE ESPN Unlimited to me. I took it, activated it, and it worked. I then cancelled my private subscription to ESPN Select. Fast forward to January 14, 2026. In a totally unrelated incident, I contacted D

We were trying to watch tonight's braves game on DVR. It shows it is recorded, but when we go to watch it we get this message "The owner of this content has not made it available to stream in this area." Are we not going to be able to watch recorded games or is this just a temporary issue with the c

I get this message CONTINUALLY. I restarted the box and the router which is 20 feet away. I have an ethernet cable connection to another router in the back of the house that is connected to other devices and DO NOT HAVE THIS ISSUE... Greg R

So I rarely ever had this issue before, but I just moved and now I’m constantly getting buffering and the “Your video is still loading, thank you for your patience” message. A few pieces of pertinent information to better clarify my situation. 1. I’m using a streaming box, so this isn’t an issue wit

Helpp.. I am trying to help my mom with an issue with her u verse . She can’t get logged in to the u verse app on her phone . I have also tried on my phone. When signing in, it just shows the spinning circle for essentially forever . She has changed passwords for both U-verse and AT&T. Deleted and r

In the last few months, I've had serious issues with the DirecTV app. Channels that I subscribe to and used to be able to watch suddenly can't be watched on the app. Tru TV and the Big 10 network are two examples. Signal Saver also no longer works and I lost signal during a recent storm. Finally, on