I have a new installation, Genie2 HS17 + C71KW, when I try to tune any 4K channel (106,107…) a pop up message says “The program you selected could not be authorized for this location “. I have refreshed receiver, called customer care several times, a technician replaced boxes and lnb, I tried a reve

My bluetooth airpod headphones will not connect to my Gemini air no matter how close it is. It just continually keeps searching for devices.

I normally get Dodger & Laker games through these channels but now they are not even appearing as channels. I did not change anything. I have no blackouts or anything until today. I did not change anything. It just happened today, June 15th 2026. I restarted my Direct TV Gemini Air & still nothing.

Is anyone in Hawaii experiencing a 727 error when trying to watch the Dodgers game in Hawaii? This started happening to me from June 2nd. Called technical support several times and they keep telling me it’s regional blackout issue, MLB tv is saying it’s a tv subscriber issue.

Anyone recently started getting error code 727 when trying to watch the Dodgers game on channel 690?

Is there no longer be a way for me to update my account payment method online?

Perhaps because of the recent update, I now have to use my Samsung remote to select inputs. My DTV remote can still call up the input screen and navigate the selection, but the "select" central button doesn't work (usually). That's when I have to go to the Samsung remote. I don't know how I lost thi

Several channels like TBS, Comedy Central are reverting to streaming which would be ok except they start buffering. This never used to happen with streaming, and it’s not my ISP, The download speed is fine when checked on my iPad, phone, computer. Could a tree canopy affect just one satellite? It ju

I signed up for DirecTV last month so I could cancel my Verizon FiOS service. I had thought that DirecTV was known for having the best audio and video compared to the competing services. However, the volume jumps in the middle of TV shows are incredibly annoying; this bug will be a deal-breaker for

If anyone at DirecTV actually reads this, please restore the simple “list” function of recorded programs. Two days ago, its was replaced on my satellite service with a cumbersome, counter-intuitive image-based screen with a “browse” button that doesn’t browse, it takes you back where you started in