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🚨 An important announcement about DIRECTV Community Forums 🚨


This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027.


We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

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Closed Captions

Why is it that some channels don’t have closed captions?

Question

18

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Upgrade to new equipment

I have aHR44-700 which I believe is over 8 years old. I have a protection plan. What will it take to upgrade me and can I get one new receiver free?

Question

199

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An important announcement about DIRECTV Community Forums

This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027. We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

Question

140

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Home Screen Top Row

Is there a way to customize the tiles that appear on the top row of the DTV Stream Home Screen? It just shows the first eight channels of the guide.

Question

253

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FEATURE REQUEST FOR RECORD OPTIONS

I'm relatively new to the platform, and I noticed a gap in the DVR recording logic that feels like a big oversight: marquee sports programming. Right now, we can record specific teams or record "NFL Football" as a whole. But marquee broadcasts like Sunday Night Football, Monday Night Football, and T

Question

50

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Still can't record new episodes only. Gemini.

I've selected "New episodes", but am inundated by reruns of the show with no "episode #2, etc. so you're not sure if it's even the current season. This didn't used to be a problem, so it must come from DTV's end. Can't you undo whatever you changed that started the glitch? I and many others have com

Question

71

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Promotion

Do you have any promotion to lower my bill

Question

47

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FedEx won't accept return equipment

Followed the instructions per website of returning unboxed equipment to FedEx printing copy store. This is the official store in my town. FedEx refused to accept it without a label and box. Showed them. The policy on the website. Still refuse to accept it without a label or a QR code this time. Trie

Question

50

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Closed

New promotion

Do you and and promotion to lower my bill

Question

17

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Closed

Reset my Home Network IP Address Counter

This year I have had some electrical issues at my single family home. I had lightning damage to my networking equipment, so I changed out my cable modem a few times. The power to the house was turned off multiple times (for many hours at a time) while the electricians were upgrading my electrical se

Question

73

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Floating Notification

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