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HR54-500 blind reset video resolution

My HDMI port died so I switched to component cables. Unfortunately my resolution settings are too high to display over component. I need help navigating the menus blindly to change the settings. Can someone help me with the controller button presses needed to change the setting to enable 480i. It wi

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My Library changed & it’s terrible

I don’t know why you decided to change the way the DVR list display. Now whenever I try to access my list of recordings, I get a message that says “This is where your recordings will show up”. I have dozens and dozens of different shows recorded that are in my list, but I can’t get to them, to watch

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System comes back on by itself after I turn it off.

I had a new Genie 2 installed about two weeks ago (replacing my HR54). I also had a new Gemini unit installed for our main TV in the den. Ever since then, there are occasions when I turn off my system, within 15 seconds, the system will turn on again by itself. This is not all the time, but every se

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How do I get DirecTV Stream to record the right channel when games are on more than one stream?

Astros fan here. Is there a way to set a primary recording channel for baseball games? Rather than record the primary channel (Space City) for every game, the auto record will pick up the Spanish broadcast on Space City2. When they are playing the Texas Rangers, instead of picking up Space City, it

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DVR features

Another area that needs attention. Because DVR recordings expire after nine months, Directv should have some way of alerting the customer that another showing of that recording is on the schedule. That gives us the option of extending that nine month limit.

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Accepted Solution

Closed

New Menu Changes

Is there a way to revert to the older menus on the genie? The new setup is terrible

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Accepted Solution

Roku app and delete recordings

I pay for DIRECTV and was told that I could get rid of a box and as long as I had one I add the DIRECTV app to my other smart TVs and everything would work well. I am finding I cannot delete recorded TV shows from my Roku app. Very frustrating! Please help

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How to block purchases

How to stop someone from purchasing things on tv

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Turn off TV with Direct TV remote

My Direct TV remote does everything on my LG TV but will not turn the TV off. I continue to get a No Signal message after trying to turn off the TV and I have to use the LG remote.

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New List format is awful

The new List function is horrible. Under the old format, I could select recorded shows with one button. The new function is counter-intuitive and just awful. Whoever thought of this ought to be fired. Is there a way to revert to the old format? Aside from the never-ending commercials, this gives me

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