Why does it turn off?

If I fall asleep, it turns off

i am getting charged $5/mo. for a "device" which i don't have and never have had. this has been going on for over a year.  i've called the 800 number three times, and each time they manage to get a credit issued for the payments i have made, but they don't remove the device from my account, ev

My phone no longer receives most of the channels while streaming. I have called numerous times and they say they are working on it. I pay over $223 a month and expect it to work. Channels like golf channel, tnt usa all the basic ones. When will this be fixed? The problems started when I had to have

How to get rid of blue banner at bottom of the screen: "URGENT INFO: CH 90" - it's blocking Closed Captioning and I'm hearing impaired and cannot watch any shows now without CC. This just started popping up recently - it's a marketing thing to upgrade, which I don't want,and we can't get it to go

Where's the supported app? Sony is a huge market to not have clear disclaimers if there is no intention to support Sony. All I was told is that if it is Android or Google it "should work". Directv: What is the bottom line?

I had DIrecTV for 44yrs. The last few years with Geni premiere package. Is it possible to change my service to just DTV streaming without having a satellite on my house? I recently move and have Fios and find the system awful. I miss my DTV but too old to clean snow off the dish anymore. Bottom lin

My Account was charged $127.80 for equipment I returned but evidently not received at DTV. I used the exact box and label provided, hand carried it to the post office, & thankfully kept the receipt with tracking info. It took several phone calls to get the charges reversed but service rep seeme

I was watching without any problem, and suddenly got error (726) Receiver not recognized, report to the front desk. The further issue: This complex used to be a Hotel, converted to for-rent units and I don't have information to go into an account. Is there a 1 2 3 step to fix this myself?

This has been posted before. My ZERO button is not working. I have reset the remote and repaired it to my TV. After reseting the remote the volume and power on/off button didn't work. I did fix that, but the ZERO button still doesn't work. WHY??