I can see LIBRARY of recordings on my DVR and on my iPhone DirecTV APP but not on my Windows 11 PC computer. Is this a feature or a bug? Thank you. When I click on LIBRARY I get this (but no programs show up): My Purchases Want to add to your collection? You can buy or rent titles from a DIRECTV rec

I got the Gemini to use with my Genie in December. In March it stopped loading or opening apps. It says there is a problem with HBO or that there is no internet connection. After two days of unplugging and resets and hours of DIRECTV support calls they decided the unit was defective and shipped anot

I have DTV satellite service for my home TVs. For a couple of years I was able to access the same channels on the app on my iPhone and iPad. A couple of months ago most of the channels mysteriously disappeared from the app. I have un-installed and re-installed the app multiple times. I changed the e

The volume & mute do not work on the new remote directv just sent me I have a Dynex tv

Just upgraded our 20-year-old avr with a Denon avr-S570BT. I have searched for hours to try to find an answer to why I cannot get it to pair with our Genie RC73 remote. The set up is the genie runs to the avr via HDMI in the SAT port, then from the avr to the tv via the monitor port to the HDMI arc

Just curious about what others think about the Gemini remote? I personally think it is a swing and a miss. The ergonomics of it aren't good. It has an odd shape, it doesn't feel good in your hand, the number buttons are too low on the remote and the lettering on the buttons are too dark. The backlig

I need to return my equipment. I have gotten nothing. I need to know where I can return the equipment. I’ve called several times and they said it will be in the mail. I’ve gotten no return labels at all. Please help me get this equipment back to you.

I received ESPN unlimited a few months ago, activated it and it worked fine up until about a month ago and now I can't access it. It keeps telling me to link my provider, and the link doesn't show anymore in my tv package or account information, probably since it was already activated. How do I fix

I received ESPN unlimited a few months ago, activated it and it worked fine up until about a month ago and now I can't access it. It keeps telling me to link my provider, and the link doesn't show anymore in my TV package or account information, probably since it was already activated. How do I fix

I just signed up for Stream and I have some interesting things happening. I am using a Roku Streaming stick to do my viewing on one TV and the Directv app on my LG TV, and have unexpected things happening with each. The Roku stick looks like it's connected to my old Genie (which we plan on removing