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Question
picture keeps dropping
have new visio 4k tv and ordered new gemini to go with my genie 54 to get 4k for new tv. problem picture goes blank, shows visio logo, then comes back in about 12 secounds. tech from dt has ben out 2 times finally replaced new gemini with another one but picture dropped once after tech left. he said
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Satellite
27
1
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Can purchases be deleted?
Can I delete titles I don't intend to watch anymore under purchases?
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U-verse TV
32
1
0
New NHL deal - teams still not available.
I was so excited to see that DirecTV added my local NHL teams (https://www.directv.com/insider/news/nhl-regional-channels-added.) However I'm still not able to see the games. I live in Iowa and the entire state is NHL-designated home territory for the Minnesota Wild and the St. Louis Blues, yet I st
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Streaming + Device & App
72
7
0
Volume extremely low on local station
Kgun. Channel 9 Tucson has had extremely low volume on all 4 tvs in my home for over month after being told by tech support they were working on fix
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Streaming + Device & App
97
14
0
3rd Gemini Air in three months and this one is failing
We are on our 3rd Gemini Air in four months and this one is also failing. It is constantly buffering even though our network is very strong. Fire sticks with the DirecTV app do not buffer. I am so sick of this. Yes, I have unplugged the fire Stick with no change. We are thinking seriously about gett
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Streaming + Device & App
203
9
0
My team is MIA
I have all of my favorite pro and NCAA teams set to automatically record -- except for one. FYI, the American Athletic Conference ceased to exist in July, 2025, but y'all didn't get the memo. When I go to NCAA Football to American Athletic to . . . . There are no teams listed. The American teams sti
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Community Clubhouse
13
0
0
Volume jumps in the middle of programming
I signed up for DirecTV last month so I could cancel my Verizon FiOS service. I had thought that DirecTV was known for having the best audio and video compared to the competing services. However, the volume jumps in the middle of TV shows are incredibly annoying; this bug will be a deal-breaker for
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Streaming + Device & App
727
34
Start of recording
Start all recordings at least 15 seconds before the scheduled time and extend the recording 15 seconds past the scheduled end. Some local stations seem not to have the clocks synced correctly.
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Streaming + Device & App
38
1
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Why does the recording that's supposed to be for game 2 of the world series show game 1 instead?
My library shows two world series games, 1 and 2. When I try to watch game 2, it shows the recording of game 1 instead. This is completely unacceptable.
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Streaming + Device & App
47
2
0
My Directv Bill has fallen through the cracks
I have had Directv for many years. I know that they separated from AT&T some time ago. I want to unlink AT&T and Directv. However, when I call Directv, they tell me to call AT&T. When I call AT&T, they forward me to Directv. Also, trying to use AT&T phone system to talk to someone is a nightmare of
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Satellite
41
1
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