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Black screen problem on CBS channel..... Direct TV stream

I just signed up for DTV Stream and I am having problems with an intermittent outage on CBS causing a black screen every few seconds. I've seen this same question from 2-3 years ago on the forums here. Is there a solution for this problem or just something you have to live with? Before I cancel my t

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It keeps happening. It did it again. MLB recording deleted at the end of the time block.

I worked a fourteen hour day yesterday.  The MLB game I wanted to watch was a day game.  Since I was working, I recorded it.  I finally get home after a very long day and my game isn't in the list.  I go to the recording manager, and sure enough, it was recorded but then deleted at the end of the ti

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Is there a way to see if someone else is watching my service

I received a message that there can only be 2 streaming out of my home area

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Audio out of sync

I changed my sound system to a soundbar (Sonos arc). It is connected to the TV as is the directv air device. The soundbar connects to wifi but I think that's so that the volume can be controlled from the sonos app. I'm watching TV and it's very noticeable that the audio is out of sync with the vid

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Removing the 30-episode Restriction ...

According to CORDCUTTERS website: Are you a DIRECTV STREAM or DIRECTV via Internet Customer? Starting Monday June 17 DIRECTV will be rolling out improvements to its unlimited DVR. With this the limit on how many recordings of a program you can have will be removed. You will be able to record as man

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Gemini -- Multiple Disappointments

I've installed a new Gemini unit "on top" of one of the early Genie DVRs. I'm disappointed: I specifically asked whether I can use the unit to get 4K channels, and I was told "yes".  I was not told that the 3 channels available were not always available and were pay-per-view. There is no

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Bluetooth connect won’t lower volume

I connected my Bluetooth speakers to Gemini but it won’t turn the volume down. However the speakers work fine when connected to my phone.

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Accepted Solution

Help re-aligning satellite after new roof install

Hello, We had a new roof put on our house. I am trying to self diagnose realigning the satellite.   I have leveled the pole on the roof and used a couple webistes/apps to determine the azimuth and elevation.    On signal meters for 101 degree I have Tuner 1 97% Tuner 2 9

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Sound Out of Sync with Video

I am having frequent problems with the sound being out of sync with the video on both of my DirecTV streaming devices. The problem mostly involves playback of DVRed shows, but has happened very intermittently when watching live, and it happens frequently on the one app (WeatherNation) that I have in

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Unauthorized Remote Recording onto our DirecTV DVR

For the past week there have been unauthorized external recordings of various programs made onto our DIRECTV DVR. We do not access DIRECTV via an app or any other means. We only watch DIRECTV on the TVs in our home. There are serial numbers listed on the recording and I have shared those with DIREC

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