I have a new gemini box that says it has chromecastbuilt in. In the apps section, there is no chromecastapp like there was in my genie box. But when I clickon the cast button on my phone or computer, I see achromeast connection with the name assigned to thegemini box. When I click it, it says connec

where do I go in website to find out how to register my account?

I read a resent post on this topic and a DirectTV rep. Moved this issue up the tech help level and no still no reply. Why does about every 5th TV startup with DirectTV remote results in a needed reset of Gemini Air devise to correct a black screen at startup? TV Sony Bravia 4k,  5 years old Th

Every time I tried to log into the DIRECTV stream app. It gives me care code 902 which I’ve read has something to do with the Wi-Fi but the Wi-Fi is good. Everything else is working and letting me login. It’s just this app in particular. I’ve tried deleting it and re-downloading it. I don’t know wha

Hello: I may have to replace my HR-24, which looking at is nowadays considered to be fairly old. I see I can get a replacement from a couple of sites...all purchased essentially new (NOT from ebay), but once I get it...then what? I assume I'll need to contact Direct TV to get them to initialize i

I've had DTV Stream for about six months now, accessed on multiple TV's through Apple TV modules, and for the most part no issues up until recently. Over the last month, there's been near constant issues with some of the channels with respect to lag/buffering. First it started with some live sports

Since the DirectTv app was updates a couple updates ago. While watching a channel after sometime the firestick will go to screensaver mode.  This happens all 4 of my firesticks and it's not every channel that does this.  I have updated the firesticks, I have deleted the directTV app and r

I would like help with connecting my Direct TV box to a Vizio 4K Smart TV.

NBC is breaking up . Zip code 12077

I have a gemini box. When I try to set an advance recording of an upcoming show, the box tells me “Whoops xxxxxx is over” and it won’t set the recording. Any ideas?