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Question
Problem with fast forwarding
WIthin the past couple of weeks, I have been experiencing an issue when fast forwarding. As a typical example, I am watcing a recorded show (OR a show that is currently recording) and I fast forward say 5 minutes. I will get the clocking icon - then eventually a message that says there was an error
Question
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Streaming + Device & App
295
11
Closed
Program may not play if network congested
We have 3 TVs ,2 are samsung that we play direct tv via the sets browser. We have ac3rd Sony that plays via Amazon firestick. I get continual network congestion throughout the night and last nihhtvat 1am on the 2 Samsungs but not on the Sony. Just to add i have att 1 gig internet.
Question
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Streaming + Device & App
32
3
0
Accepted Solution
Gemini will not open apps
I got the Gemini to use with my Genie in December. In March it stopped loading or opening apps. It says there is a problem with HBO or that there is no internet connection. After two days of unplugging and resets and hours of DIRECTV support calls they decided the unit was defective and shipped anot
Question
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Satellite
137
24
0
Setting number of shows in a series to keep
I am new to DirectTV but had TIVO for many years in NJ and now TX. LOVED IT but Xfinity stopped supporting cable-cards and was switched to their system. TERRIBLE. Just changed to AT&T and DirectTV and relearning everything. At 86 that AIN'T EASY! I see how to record a single episode or a series but
Question
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Streaming + Device & App
17
2
0
Closed
STREAMING
I HAVE directv stream in my home in OKC. I am on vacation in florida.have been told 3 plus ways to use the small box and remote i brought from home to watch streaming on 2 sony smart or bravia tv's. all get is '' checking for updates'' remote will turn on tv and box THEN STOP AT CHECKING FOR ..... Y
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Streaming + Device & App
14
1
0
Formal Billing Dispute and Request for Investigation
Dear DIRECTV Billing Department, I am writing to formally dispute recent billing practices on my account and to request immediate review and resolution. On April 15, 2026, I received an email from DIRECTV stating that a past due balance of $291.74 must be paid by April 19, 2026, to avoid interruptio
Question
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Satellite
20
3
0
Can anyone explain why I pay an extremely high price for NBA league pass and I don't get all the games?
There were a lot of games that weren't shown this year and most painful was the play in tourny. It was the last games to watch the Miami Heat and they weren't even shown.
Question
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Streaming + Device & App
16
2
0
Font size for Guide
Please implement a way to increase the font size of the Guide.
Question
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Streaming + Device & App
66
5
0
After HR54 replacement from HR44, Direct TV App doesn’t work!
Had a warranty replacement to an hR54 last week as advised by the tech. It’s now been almost a week since the installation, and our online account and app are still showing old recordings and channels we previously watched on app no longer work so we’re not able to watch anything from the app for ou
Question
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Satellite
221
27
Ion Mystery now on U-Verse!
As of 4/14/2026, I now have Ion Mystery on channel 74. The exact channel number may vary in different markets. It's basically the same concept as Ion with marathons of shows.
Question
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U-verse TV
48
5
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