I have the Gemini and after the last update I have to turn my volume up over twice as much to get same level. I switched out Gemini with one I haven’t used in sometime because of the volume issue and before it did its update everything was working great. Just after the update the volume went down. I

Please add support for direct numeric channel entry in the DIRECTV app for Apple TV. The Apple TV is a powerful and frequently updated streaming device, and the DIRECTV app works very well on it. However, one of the biggest things missing compared with DIRECTV satellite, Gemini, or Osprey hardware i

I had a new Genie 2 installed about two weeks ago (replacing my HR54). I also had a new Gemini unit installed for our main TV in the den. Ever since then, there are occasions when I turn off my system, within 15 seconds, the system will turn on again by itself. This is not all the time, but every se

Why is using Gemini Air considered using the internet but using Roku for Directv is considered using streaming?

SBS Plus is not working

We are actively rallying subscribers online to push corporate to upgrade our hardware experience. Satellite receivers shouldn't run sluggish, cloud-based streaming layouts. We need a return to dedicated, high-performance programming optimized directly for local hardware like the Genie Main Servers (

We canceled our account a month ago. we paid the bill up until then. We were told we would have access until 8/23. yet our services were terminated upon cancellation. we called to try to access them and were told they would contact us. Never contacted us. now want us to pay last months bill and next

Hi Support, I have an Apple TV 4K with the DIRECTV app installed. All has been updated and the app is the most current. It is plugged directly into the internet router and I keep basing issues with the audio going lower while the tv volume does not change the actual volume. This keeps happening on a

Problems with switching from Uverse to Direct Tv

Trying to reinstall Gemini Air. I get up to enter my email and get “network issued encountered”. Gemini air has been working for many months and then could not find WiFi. Could this be a Gemini problem. I have 3 other TVs using Gemini without a problem. Maybe it’s the tv. I got passed the WiFi conne