I have a new installation, Genie2 HS17 + C71KW, when I try to tune any 4K channel (106,107…) a pop up message says “The program you selected could not be authorized for this location “. I have refreshed receiver, called customer care several times, a technician replaced boxes and lnb, I tried a reve

In the guide search, it is only showing me a purchase option rather than the free airing that is coming up next week. Anyone else experiencing this or have ideas on how to fix it?

I don't like the remote that was sent with the Geminin Air unit. I see there are others that are sold on internet (silver ones), are they compatible and better than the current one that comes with the Geminin unit

I am having some issues with my Gemini box when watching recordings. When you put it on pause for over a few minutes and then hit pause to go back to what you were watching it would just go to a black screen. The only way to get it back is to turn off the gemini and then turn it back on. The other i

I need a better streaming remote

What are other options for this remote?

I'm having the same issue suddenly. It doesn't appear to be a router issue because my phone plays fine using the app. But, using my PC it will no longer play. Worked fine a week or so ago. I've disabled all firewall stuff. Anyone?

i have had issues with the new Directv app since it updated. I am constantly getting buffering, freezing, restarting of programs, Favorite channels not showing up. No volume on recordings. Until this last update I haven't had any of these issues with Directv Stream, I have a Samsung Neo Qled TV.

I have the channel in my lineup. I can watch the channel live. I have the recording. It's in my library, but when I try to watch it, it says it's restricted. I've seen a lot of dumb stuff with Direct TV, but this is next level.

Mariners baseball is set to series record. I checked in today after it should have been 30 minutes into the recording (start at 3:35 PM PST)- and it was not recording it. This series record setting usually works - but not every time. It was not being also broadcast on the MLB channel just for your i