I choose a tv programs to record, I always select to record only "New episodes," yet for every tv series I record, I get many past episodes on secondary channels, not ONLY the New Ones. I have deleted and re-added the recording series request many times, making sure that I am choosing "New episodes.

After 15 years of being a customer, all they have done for us is take away channels and raise our bill to almost $200/month. With absolutely no attempt to lower the bill, even after talking with “management”. Just a bunch of excuses and lies. With this kind of service I Hope you go bankrupt right al

I watched my recording of the Memorial golf tournament today. It went into a sudden death playoff and the recording shut off before the finish of the tournament. This has happened to me before with directv stream so I did record the program following the tournament. My question is why extended time

Have this issue, free upgrade to gemini with genie HR54 co located 4k channels, 4k purchased movies do not switch gives pop-up" program could not be authorized for this location'. Rvu client connected works without any issue. Tech replaced gemini sane issue, then replaced genie with genie2 same issu

My condo building just signed up for a bulk account with DirecTV. We received instruction to go to www.directv.com/mycommunity to register. That web page does not exist. I got a 404 error code. Please provide updated instructions to register.

To our surprise and delight this morning we found the old record list back. It is SO MUCH better. Thank you.

Unbelievable. Why can't we choose to extend the length of recordings like we could on satellite???

I have a new installation, Genie2 HS17 + C71KW, when I try to tune any 4K channel (106,107…) a pop up message says “The program you selected could not be authorized for this location “. I have refreshed receiver, called customer care several times, a technician replaced boxes and lnb, I tried a reve

Using Paramount Plus app through my Genie box. Service will load but new show content 'Current Season' will start and then stop showing error code 6999. I have updated, restarted, etc. with no change. I have excellent internet hard wired @ around 100 mbps service

I recently plugged my additional receiver in for the first time after I upgraded to U-300. I noticed that the hidden and displayed channels from my DVR had copied to the receiver. I then hid a channel on my receiver and it automatically hid on my DVR. I guess the days of having channels hidden on on