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🚨 An important announcement about DIRECTV Community Forums 🚨


This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027.


We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

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(6255)
Can't login to my account

On my desktop I have been unable to login into my account for months!!!!!!!!!! I can login into perks, I can login into Watch now but NOT into my account. Everytime I log in it goes to the page and then reverts to the login page. PLEASE HELP!!!!!!!!!!!!!!!!

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Will not accept Payment

​I tried to make a payment for my directv stream account and it was declined, well if you don’t want my money I can go somewhere else!​ Credit card company says card is working well but DTV says they cannot process it. Now I am getting suspended. I switched from Satellite to streaming. Never had thi

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My Directv Bill has fallen through the cracks

I have had Directv for many years. I know that they separated from AT&T some time ago. I want to unlink AT&T and Directv. However, when I call Directv, they tell me to call AT&T. When I call AT&T, they forward me to Directv. Also, trying to use AT&T phone system to talk to someone is a nightmare of

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An actual positive experience

I was all set to cancel my satellite service as it has just gotten out of hand at $170 for the Choice package . I called the number to cancel it and low and behold I actually got an American you could understand within 2 minutes . We got talking about it and she came back and said she could give me

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Closed Captions

Why is it that some channels don’t have closed captions?

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Upgrade to new equipment

I have aHR44-700 which I believe is over 8 years old. I have a protection plan. What will it take to upgrade me and can I get one new receiver free?

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An important announcement about DIRECTV Community Forums

This site is going to read-only mode January 1, 2027, ahead of a sunset March 31, 2027. We invite you to continue the conversation with us on Reddit. If you aren't already there, please join r/DIRECTVHelpOfficial today!

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Home Screen Top Row

Is there a way to customize the tiles that appear on the top row of the DTV Stream Home Screen? It just shows the first eight channels of the guide.

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FEATURE REQUEST FOR RECORD OPTIONS

I'm relatively new to the platform, and I noticed a gap in the DVR recording logic that feels like a big oversight: marquee sports programming. Right now, we can record specific teams or record "NFL Football" as a whole. But marquee broadcasts like Sunday Night Football, Monday Night Football, and T

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Still can't record new episodes only. Gemini.

I've selected "New episodes", but am inundated by reruns of the show with no "episode #2, etc. so you're not sure if it's even the current season. This didn't used to be a problem, so it must come from DTV's end. Can't you undo whatever you changed that started the glitch? I and many others have com

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