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New Menu rollout fiasco.

The other day DIRECTV rolled out a new update. I have yet to realize any improvements from the old one. The thing that really (Edited per community guidelines) is my two TCL Roku TV's open in the smart TV section and I have to select satellite feed to get to DIRECTV. It's always been this way and wa

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C71KW-400

I have satellite Direct tv today I received c71kw 400 I have direct tv satellite how do i connect to an additional bedroom tv

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Remote doesn’t control power on/off on Samsung TV

I re-programmed an RC73 Genie remote to pair with my Samsung TV which is connected to a small receiver box. There was only one code available for my model. Everything works except the Genie remote is unable to turn on/off the TV. I get messages “not available” with a yellow triangle with an exclamat

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Grandfathered XTRA Package vs Premier Package

I have an old XTRA Package I have been grandfathered into. My price has recently been jacked up to 160.99. I have HBO/SHO at 29.98. The regional sports fee is 19.99. That adds up to 210.96, before services and taxes. While looking into ways to move to a current package to cut my cost, I see the Prem

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System comes back on by itself after I turn it off.

I had a new Genie 2 installed about two weeks ago (replacing my HR54). I also had a new Gemini unit installed for our main TV in the den. Ever since then, there are occasions when I turn off my system, within 15 seconds, the system will turn on again by itself. This is not all the time, but every se

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HR54-500 blind reset video resolution

My HDMI port died so I switched to component cables. Unfortunately my resolution settings are too high to display over component. I need help navigating the menus blindly to change the settings. Can someone help me with the controller button presses needed to change the setting to enable 480i. It wi

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New Menu Changes

Is there a way to revert to the older menus on the genie? The new setup is terrible

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New List format is awful

The new List function is horrible. Under the old format, I could select recorded shows with one button. The new function is counter-intuitive and just awful. Whoever thought of this ought to be fired. Is there a way to revert to the old format? Aside from the never-ending commercials, this gives me

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Please restore the old LIST format for recordings

If anyone at DirecTV actually reads this, please restore the simple “list” function of recorded programs. Two days ago, its was replaced on my satellite service with a cumbersome, counter-intuitive image-based screen with a “browse” button that doesn’t browse, it takes you back where you started in

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Directv Pricing

I went to cancel my service last month, during the call I was transferred to a retention specialist. I was on the old Choice Not All Included (this is a joke) plan. She moved me to the new Choice plan and worked out a loyalty credit and said my bill should be near $150 with taxes which is the same p

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