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Directv app disappeared

The Directv app for my satellite service disappeared on my Samsung Smart TV. I tried reinstalling it, but the only option that comes up is for the streaming app. I tried going to Google to download, but it said it could not be accessed from that device. How do I get my app back?

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Replay button jumping too far back

Since the last update, when the replay button is pressed quickly several times, instead of jumping back 6 seconds per press, it jumps back to the last tick mark. This occurs with both recordings and live TV. I believe this is the only button with an issue. I’ve contacted DirecTV several times. The

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NBA League Pass games won't playback on DVR the next day

I have had the NBA Season Pass for over 15 years. We receive it through Directv, which enables me to record the games and watch them later. I specifically record the Laker broadcasts. In the last week I have recorded several games to watch later and the playback was blank. Only the broadcast time sh

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Accepted Solution

watching a recorded game

I am not a customer yet, and would like to know...if I wanted to get through a game fast and FF at the first speed above normal, would I be able to watch clearly (smoothly) what was going on (just a little faster) or would the picture be "herky jerky" and pretty much unwatchable?

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Cannot file protection plan claim online

I have the protection plan premier and I'm trying to file a claim online here: https://protection.asurion.com/directv/en-us/. I recently had throat surgery so I cannot call and do it.  It will not let me get past the very first step of entering my phone number to receive a code.  They nev

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Replay multiple taps broken after new update

The replay function should rewind in multiples of 3-5 seconds when tapped repeatedly. However after the new update, repeated taps on the replay button on the remote causes the program to rewind in 15 minute increments.   please fix.  Extremely frustrating.  

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Why are my Center Ice recordings black the next day?

Starting a couple weeks ago, all of the Center Ice recordings are black video the next day. I can watch them as they are recorded or the same night so there’s nothing wrong with the signal or my subscription. I also noticed in the DirectTV app, the Guide no longer lists the Center Ice channels (70

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can the 18 round dish be used at all any more

I've been using my 18" dish for years when we camp. I bring my H24 from home and it's been fine.  This year, I cannot get any sat connection.

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NBA League Pass and NHL Center Ice No Content

After 3 straight Phoenix Suns games which supposedly recorded but had no content, I found out from DTV Tech Support that both League Pass And NHL Center Ice have not had audio and/or video for at least 2 weeks. They know about the problem but the CS rep had no idea on a fix date. She was willing to

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How to stop the reciever from searching for Wireless Networks?

I have an old uncle who believes there is a hacker stealing his Directv. He showed me how he knows. It is actually WiFi signals such as our home wifi and our neighbors. He believes they are all signals connected to his reciever (none of them are including the home wifi). This has been going on for t

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