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pink screen/no audio

this happened in Feb'24 and now again for the past many weeks - the screen goes pink and there is no audio. Only way to solve it seems to be to power cycle the mini genie. I also changed the HDMI cable from the mini genie to the TV with a more expensive one. I just called DirecTV and they say that t

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Want to disconnect service now that ESPN, Disney and ABC are gone.

Want to disconnect service now that ESPN, Disney and ABC are gone.I am unable to get anyone on the phone or online to speak with directly about this. DirecTV has gone straight down the tubes and continues to hemorrhage customers every quarter to the tune of hundreds of thousands. There are better s

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Why does directv not recognize my LG 4k OLED TV?

Why does directv not recognize my LG 4k OLED TV?

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Lifetime channel skips

Why does my Lifetime Movie channel all of a sudden all glitchy and skips. I have Fiberoptic internet and all other channels aren’t having this issue? We have the Choice pkg

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Lifetime movie network

How can I get lifetime movie network? This is the only channel I watch

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A former customer!

I do hope someone from your corporate reads this. It may help with retaining a customer. As a former customer of 15+ years, let me just say that it was hard for me to leave because I got used to the service but never used to your constant increase in fees.  My bill went from $75 originally to

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DIRECTV not honoring paperless opt-out.

My mom has been a customer since 1994. She is old school on paying her bills...paper statements, writing checks, balancing the checkbook to the penny every month...so don't hold it against her.  For the second time within the last year, DIRECTV has enrolled her in paperless billing without her

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332

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Auto Shutoff

How do you turn off the Auto Shutoff feature? I've tried a couple of things with my Samsung TV's and nothing works...

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Account number if I have AT&T?

I get DirecTV through AT&T. How do I find my DirecTV Account number? The number on my bill does not work as "DirecTV is no longer associated with AT&T" yet my bill on 9/5 still says AT&T with the same account number

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Where is my list of recorded shows?

Before I could just push list and they would all be right there organized so I could choose what I wanted to watch. Now I press List and I get a screen saying All Recordings here but they're not. Only a picture of remote telling me how to record. Went to menu to try to find recorded shows. One show

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