Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(2802)

Closed

4K Channels could not be authorized for this location

I have a new installation, Genie2 HS17 + C71KW, when I try to tune any 4K channel (106,107…) a pop up message says “The program you selected could not be authorized for this location “. I have refreshed receiver, called customer care several times, a technician replaced boxes and lnb, I tried a reve

Question

616

80

0

Recording List

Please bring back the old list of recordings. The new version is terrible!

Question

100

2

0

Fox Local missing 3 1/2 years

Dear DirecTV, If the issue with ESPN Unlimited seemingly cannot be fixed, and I've gotten none of the promised notification that is has, for months, then the issue of a missing Fox Local Channel is most frustrating. I understand carriage fees and the 'fights' you guys get into. I know the process. I

Question

150

9

0

Old past due bill

I use to have direct tv and I had it shut off I need to know if I had a old past due amount and how much but I do not have my old account number

Question

106

3

0

Are still there Genie mini 4K C61K available?

Can I get a Genie mini 4K box from Directv? I’d like to add a new box for a third TV, I have Geminis wired but I don’t like them.

Question

110

1

0

not turning toshiba fire tv

i bought toshibafire tv model c350 series.i have H26K-500 direct tv receiver and using RC73 remote.i spent 10 hours to program it for tv but still volume and power function dont work.any suggestionplease?

Question

85

4

0

DIRECTV Gemini Air not connecting to bluetooth

My bluetooth airpod headphones will not connect to my Gemini air no matter how close it is. It just continually keeps searching for devices.

Question

1.3K

11

0

Losing signal on some, not all, channels

Several channels like TBS, Comedy Central are reverting to streaming which would be ok except they start buffering. This never used to happen with streaming, and it’s not my ISP, The download speed is fine when checked on my iPad, phone, computer. Could a tree canopy affect just one satellite? It ju

Question

117

4

0

Closed

Satellites I should be receiving and levels

Did a search, many people have asked, many unanswered. Genie 2 and Gemini and Genie Mini system Went to Solid Signal the 3rd party that everyone seems to like and watched their video on satellite signal strengths. Here's the satellites they "saw" in their video: *101 110 119 *99(ca) *99(cb) *99(s) *

Question

1.9K

19

0

Accepted Solution

No Signal

I’ve reset and No Signal keeps showing. Is there an outage?

Question

174

2

0

NOT FINDING WHAT YOU'RE LOOKING FOR?