New to the Community? Visit the Community How-To and Guidelines to get started.

Latest Conversations
Screen says turn on cable/satellite box is off will not turn on.
Triangle shape box has 1 green light 1 orange light. Ethernet connected to small receiver box
Question
•
Watching on Satellite
69
3
0
Closed Capyioning
I have noticed a SERIOUS decline in the closed captioning presentation over the last few months. Complete sentences are eliminated or truncated so badly only the last three or four words are displayed. Recently a full minute or more was not captioned at all. Captioning is not presenting enough text
Question
•
Watching on Satellite
59
2
0
Closed
cable/satl box is off
cable/sat box will not turn on,the black remote will turn tv and small box off/on,nothing else works.brought items from home for vacation nothing works. what did i do or not do
Question
•
Watching on Satellite
44
1
0
vacation with stream
Ihave a directv box from home and a remote,what do i connect to box or.......
Question
•
Watching on Satellite
69
5
0
remote
turn tv on with black geniebut,off with tv remote only.2 blue lites on genie slowly blink blue for few minutes then screen says video lost 615.remote will not pick on screen troubleshoot or Qr.press ok and blue lites start slow blinking,after several seconds screen has directv floating around screen
Question
•
Watching on Satellite
74
2
0
HR 54-500 gets code 88 can't communicate
I have a new HR 54-500. It shows in am connected to ethernet but when I do a speed test it can't. I have unplugged, reset, several times. I keep getting a code 88
Question
•
Watching on Satellite
77
5
0
Gemini Satellite
I upgraded to a Gemini from a Genie mini. The picture quality is terrible after the switch. It was perfect before. It is hard wired to coax using an ethernet adapter. The colors are washed out and there is a lot of picture noise and most of the channels are not sharp. I've been with directv over 20
Question
•
Watching on Satellite
240
40
ESPN Unlimited
I used to have a DIRECTV Stream account. I had taken advantage of the included Disney Bundle. When I switched to Satellite, I never received the ESPN Unlimited activation email, and now I no longer have access to ESPN Unlimited. When I log into my DIRECTV Account, where the link would be to request
Question
•
Satellite Account
239
3
0
Unable to watch Tru TV channel 246 on iOS app, HR54 not connected to Internet message
In the last few months, I've had serious issues with the DirecTV app. Channels that I subscribe to and used to be able to watch suddenly can't be watched on the app. Tru TV and the Big 10 network are two examples. Signal Saver also no longer works and I lost signal during a recent storm. Finally, on
Question
•
Watching on Satellite
168
10
0




