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No Sound
I have two DirecTV receivers that have stopped putting out sound. Tried re-setting, unplugging, etc...no luck. Other peripherals plugged into TV's (Amazon Firestick) sound fine. I have 5 other DirecTV receivers that still sound fine as well. Receivers are about 8 years old, if that matters. Thanks f
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Satellite Equipment
113
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DirectTV remote access for other TV’s
Hello, I am a new customer with DirecTV and wondering if I will need additional remotes for each TV. All are Samsung devices that are streaming capable there is one TV that is programed with remote supplied. It is possible to view on the other TV’s but I want the same remote capablility as the main
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Watching on Satellite
200
5
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The last few days I cannot fast forward genie recordings from the Directv app. Was working fine before that.
I used to be able to move forward to my last location on a genie recording when viewing on the Directv app. All of a sudden it quit working the last couple of days. I did reboot my genie.
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Watching on Satellite
93
3
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Accepted Solution
Phone call message claiming to be from DirecTV.
I got a voicemail from 810-267-xxxx that states this: Hi there, I'm calling you from AT&T and DirecTV to let you know that your existing account qualifies for a 50% discount that can save you money on your monthly bills, and you can also check for the eligibility of getting a free phone. In order to
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Satellite Account
4.5K
11
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ESPN Unlimited access
Ever since The rollout and multiple calls to get ESPN unlimited. I still haven’t got access to it. I don’t know who to speak to to get this issue resolved because every time I call Customer Service I know it’s outsourced out of the country and every time they try to help me it’s always the runaround
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Satellite Account
105
1
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been trying to resolve a Bill issue
We canceled our DIRECTV services due to the incompetent customer service and now it continues because the bill I received did not make sense and it did not have a date to pay, but it just said when we receive it. Also have been calling multiple times with no one in the United States. The last person
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Satellite Account
129
2
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New upgrade blows
I hate it. Every upgrade DirecTV does, it gets worse. I agree with all the complaints mentioned, but when I select a show from the guide, I have to double press the "select" botton. Push once to watch, but a tile shows up giving me an option to watch it live. Then I have to press "select" again to w
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Watching on Satellite
170
4
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SWM splitter, LNB, or bad cable?
My Gemini's DECA (cable to ethernet adapter) stopped working. Tested with both a gemini and a laptop. Swapping it out the DECA didn't help. The DECA was the old style that has power and usb-power connectors. A couple of weeks prior, I had repaired a cable that the lawn mowing people cut. I took a lo
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Satellite Equipment
185
4
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Beware Another Scam Phone Call
Call Assist recorded the following call from 350-200-9xx5 [phone number edited] "Hello! This is Elizabeth from AT&T DirecTV. I'm leaving you this voicemail for you to call back as soon as possible. Your 50% discount on your monthly bill is set to expire tonight, and if we do not hear from you today,
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Satellite Account
934
5
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