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4k tv

I have a hr54-700 and just bought a new 4k TV. What do I need to do to get 4k on the TV?

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Watching pro sports

I asked this question over a year ago and I need to know if anything has changed... I am an avid watcher of baseball, football and basketball and an Xfinity customer with a DVR that has a hard drive. I record every game I watch. Last season and this season, Xfinity purposely caused all NFL games to

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Survey about service

The other day I talked with a female about my bill going up and about the sport package, the person was very rude and nothing was was accomplished. I will be canceling my account on the 10 November. I will need all boxes to ship my equipment back. The bill is to high and no one would work with me to

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Channels disappeared on app

Last night I suddenly lost most channels (only have about 20 channels still streamable, and none of the free channels are streamable anymore) on the app due to contractual obligations. Is this a glitch or actual contractual issues? Note that I’m a satellite customer using streaming on one of my TV’s

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Gemini missing Apps

Hi guys, I have a Gemini receiver in my living room and all of a sudden it’s missing the Apps. The only apps are the regular Directv apps like you’d see on a regular non android tv receiver. It’s almost like it thinks it’s a genie client. When I went to info, it doesn’t know much about itself. Just

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📺 Wondering what channels are part of your DIRECTV package?

Whether you're using a Satellite, or streaming, we've got you covered. Click here or from your home screen go to GUIDE to see the channels.

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Poor service and accessible for the disabled

I do not have vocal means or speech and I am totally frustrated that there isn't another means to get customer support - why is this. Paul (Edited as per community guidelines) I have your services in two of my homes and I need want to cancel because of your poor services. Services should not be this

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Co-located Gemini Apparent Network Instability

We've had our Genie (HR44-700) for several years on a wired ethernet connection without a lick of connection trouble. The location of our Genie has always been in a less-than-good wifi location in our house so wired has always been the way to go. I got a Gemini (C71KW-400) earlier this year as part

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DirecTv connection to Winegard RoadTrip Mission satellite dish

I have this connected like the manual shows but am not getting all of the channels

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Deleting a recording location that no longer exists

I am trying to delete one of the locations to record from remotely. One is LIVING RM in all caps, and the other is livingRoom. I am trying to delete the first one. Thanks

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NOT FINDING WHAT YOU'RE LOOKING FOR?