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Satellite Account
Learn how to manage your Satellite account.
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Question
Payment dispute
On 7/10/26 I made a payment to Direct TV via online banking. This payment was for my most recent statement with a due date of 7/14/26. My bank generated the payment in the form of a check dated 7/14/26. It was clearly endorsed by Direct TV on 7/16/26 with their JPMORGANCHASE BK information on the ba
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Promotions
I have noticed every month my Direct TV bill is different. I also noticed a movies package on my bill. I have had the same packages since early 2000's, Direct TV, before AT&T. Long time customer. Calling they said I added a promotional package in February. No, I called in February to get an amount,
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45
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Directv Pricing
I went to cancel my service last month, during the call I was transferred to a retention specialist. I was on the old Choice Not All Included (this is a joke) plan. She moved me to the new Choice plan and worked out a loyalty credit and said my bill should be near $150 with taxes which is the same p
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187
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After 18 years we canceled service and Directv found a way to screw us over. So much for treating long term customers with respect.
We canceled our service after approximately 18 years due to high monthly bills. A few days later we checked and the service was still active, so we called to rectify. The agent was very concerned that we had canceled and offered us a one month discount if we reactivated. She also told us we could ca
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Accepted Solution
Loving the service, just one question
Good Morning Everyone, I signed up for DIRECTV satellite service about a month ago, and overall I've been really happy with it so far. We live in a very rural area where internet options are pretty limited. We have internet, but we're lucky if we consistently get around 50 Mbps. Because of that, str
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181
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lost access to ESPN Unlimited
I'm another one who was given access to ESPN unlimited but now I can't get in. I activated this back in December and as of a few days ago, the ESPN apps are not letting me see the Unlimited content and saying I need to sign up for a plan. If I go to my DirecTV account page, there is no activation li
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56
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Direct TV & Apple Promotional Offer
How do you report a scam that I believe may be a Direct TV internal job, due to the fact they accessed my Direct TV service and initiated the offer on my TV. The person had me go to my TV, tell him what I saw on the Movie Channel, which was not activated because I did not subscribe to those channels
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649
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Billing
Called to cancel due to loss of Sunday Ticket. Agent tells me they haven’t lost it, to put account on hold until season starts “in case corporate can work it out.” I do that. Eventually call to cancel service altogether. Now am getting billed because when I canceled service, I supposedly had to rein
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291
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How do I send a message to upper management over what poor service and high prices are forcing me to end service after 28 years
I have been through a living (Edited per community guidelines) over the past 45 days with Direct TV jacking up my rates by 35%? I have been through many problems over the past 28 years and thought this was better then cable. For awhile it was but recently your prices have become outrageous. I was in
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943
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Fox Local missing 3 1/2 years
Dear DirecTV, If the issue with ESPN Unlimited seemingly cannot be fixed, and I've gotten none of the promised notification that is has, for months, then the issue of a missing Fox Local Channel is most frustrating. I understand carriage fees and the 'fights' you guys get into. I know the process. I
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