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Satellite Account
Learn how to manage your Satellite account.
1.6K
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Question
Name change on account
I need to change billing name on account. My husband has dementia and I need to change to his wifes name.
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DIRECTV Reported Fraudulent Account To My Credit
I closely monitor my credit and do not have, nor have I ever had, a DIRECTV account. In mid-December, I received a notification from Credit Karma indicating that a DIRECTV account, fraudulently opened using my personal information, had been sent to collections. I contacted the collection agency and
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111
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Can't create post with Brave browser
When trying to create a forum post with the Brave browser, get error message "Hold on! This field cannot be blank". This is a programming error on this website. The "I am not a robot" field does not appear. Must use Google Chrome to post a new message.
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32
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DIRECTV PERKS REWARD VISA CARD
HOW TO GET THE BALANCE ON THE DIRECTV PERKS REWARD VISA CARD
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237
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Help with ESPN Unlimited
I'm a Direct tv satellite customer. I have been having an issue with Espn Unlimited. I was able to activate it to my account a few weeks ago; no problem. But a few days ago it was somehow removed/cancelled and I lost access to the subscription. This was part of the big rollout to the satellite custo
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106
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Over charged my account from January 2022 till October 2025
I called and cancelled my direct tv service in January 2022 and was told to take the equipment to the UPS store to return it. Direct tv customer service says it was received January 6, 2022. So I had not way of watching the service and had called to cancel. But I was charged every month since Jan 20
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75
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Closed
horrible customer service. email address listed doesn't work
I continue to recieve emails stating that my payment has failed. I have spent way too much time on the phone and chats with incompetent reps who I struggle to understand with super thick foreign accents. Today one of them said my last payment went through so these payment failed messages I keep gett
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200
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Trying to Understand why my bill went $80
I have been a customer for over 30 years, and I love the TV service, but I dislike the customer service because my bill is never the same. With combined billing, there's always one problem after another. I am a senior citizen on a fixed income, so an $80 increase—due to a promotion being removed fro
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142
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early termination fee
If I signed up for Directv satellite at roughly $150 a month for 24 months and decided it wasn't for me, am I correct in assuming the most it would cost me is 24x $20 or $480?
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81
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unable to cancel service
I have been trying to cancel my satellite service; but the menu at 800.531.5000 keeps repeating without sending me to an agent
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85
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