New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
-490
All
Question
Direct tv bill
Good morning , I am trying to pay direct tv bill that’s it , my bill is due, today I have to jump through hoops !!!! Just to do something simple , as pay my bill , online , I left AT&T with my phone service ,because of personal reasons that happen to me ,at AT&T , my husband still uses AT&T for his
Question
29
1
0
Beware Another Scam Phone Call
Call Assist recorded the following call from 350-200-9xx5 [phone number edited] "Hello! This is Elizabeth from AT&T DirecTV. I'm leaving you this voicemail for you to call back as soon as possible. Your 50% discount on your monthly bill is set to expire tonight, and if we do not hear from you today,
Question
60
2
0
Closed
About my bill
How come I can't get my bill on my email address I never get a statement. Here my email address ****************
Question
90
4
0
FS2 (618)
I am subscribed to the Sports Pack. However, every time I make an account change (e.g. adding Netflix to my bill), I lose channel 618 (Fox Sports 2). This is extremely annoying. How do I make sure my account is properly authorized so that I don't have to contact support every time I make a minor cha
Question
112
16
0
Formal Billing Dispute and Request for Investigation
Dear DIRECTV Billing Department, I am writing to formally dispute recent billing practices on my account and to request immediate review and resolution. On April 15, 2026, I received an email from DIRECTV stating that a past due balance of $291.74 must be paid by April 19, 2026, to avoid interruptio
Question
46
3
0
After HR54 replacement from HR44, Direct TV App doesn’t work!
Had a warranty replacement to an hR54 last week as advised by the tech. It’s now been almost a week since the installation, and our online account and app are still showing old recordings and channels we previously watched on app no longer work so we’re not able to watch anything from the app for ou
Question
275
27
Billing
I wanted to share my experience as a long-time customer and express my disappointment with the retention process. After 25 years of continuous service, I contacted DIRECTV to discuss my options due to the steadily increasing cost of my monthly bill, which had reached approximately $240. As a loyal c
Question
66
3
0
Accepted Solution
Phone call message claiming to be from DirecTV.
I got a voicemail from 810-267-xxxx that states this: Hi there, I'm calling you from AT&T and DirecTV to let you know that your existing account qualifies for a 50% discount that can save you money on your monthly bills, and you can also check for the eligibility of getting a free phone. In order to
Question
2.8K
9
0
ESPN Unlimited
I used to have a DIRECTV Stream account. I had taken advantage of the included Disney Bundle. When I switched to Satellite, I never received the ESPN Unlimited activation email, and now I no longer have access to ESPN Unlimited. When I log into my DIRECTV Account, where the link would be to request
Question
90
3
0
ESPN Unlimited Finger Pointing
Nutshell: I paid for ESPN Select for a few years just to get Plus. In November, DirecTV offered FREE ESPN Unlimited to me. I took it, activated it, and it worked. I then cancelled my private subscription to ESPN Select. Fast forward to January 14, 2026. In a totally unrelated incident, I contacted D
Question
416
31
0

