An actual positive experience

  I was all set to cancel my satellite service as it has just gotten out of hand at $170 for the Choice package .   I called the

number to cancel it and low and behold  I actually got an American you could understand within 2 minutes . We got talking

about it and she came back and said  she could give me $45 a month off of the choice package .  That is almost $500 a year so I decided to keep it .  I like DTV it has always been the cost .  The lowered cost already shows up on the billing on their site too .  This was for 12 months so I will be back next November doing the same thing but for $500 I can live with that .  DTV is a good service  and you get free streaming with it  so I can use it on our smart tv up at our seasonal home which makes it worth the cost .   In summary if you dont have a set contract call them and say you want to cancel due to cost and see what they will do .  I know one of the few positive experiences  but sometimes you have to post the good with the bad .