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Find answers to common AT&T U-verse TV questions, 24X7.
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Intermittent audio
Sometimes I have to power cycle everything 3 times.
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Streaming + Device & App
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Regarding the sale of U-Verse
I just had a sudden thought: Considering AT&T still handles billing and technical support, I wonder if how many people are even slightly aware of the sale? Does the mass public still think AT&T fully owns U-Verse? That would be an interesting question to survey the customers about. (And it's a bit o
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U-verse TV
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Accepted Solution
Official Solution
Replacing the DirecTV C71KW-400 box
Does the new HDMI stick have the same functionality as the old box? Hitting the power on button on my remote turns on the box, the Sharp-ROKU TV and my LG soundbar. Does the stick do the same thing? If so, what’s the cost?
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Streaming + Device & App
23
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Accepted Solution
Why is DirecTV changing the way we access our recorded programs
Why is it necessary to change the way we have always accessed our recorded programs? I've read the reasons why you say you changed it, but this isn't helping at all. It has only made it more complicated. 1) We are no longer able to watch our favorite game show that we record every day. It says we ha
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Satellite
28
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Apple TV app keeps lowering volume
Hi Support, I have an Apple TV 4K with the DIRECTV app installed. All has been updated and the app is the most current. It is plugged directly into the internet router and I keep basing issues with the audio going lower while the tv volume does not change the actual volume. This keeps happening on a
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Streaming + Device & App
9
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Accepted Solution
no audio from stereo receiver
Many times when I turn on my genie, TV and stereo receiver with the remote something doesn't turn on or everything does and I have no audio. This used to work pretty good and now it might take 3 times sometimes. Everything turns off and on so 2 are on but not the third. Sometimes audio on good but n
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Streaming + Device & App
20
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DIRECTV Streaming records wrong channel
I have my recording set to record PBS News Hour at 6 PM on Channel 22, one of the PBS channels available in my area. Sometimes, it records the News Hour at 6 AM on Channel 32, another PBS channel. The problem is that the 6 AM broadcast on 32 is the same show that was broadcast YESTERDAY at 6PM on 22
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Streaming + Device & App
73
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Accepted Solution
Connecting sound bar and tv with Direc tv streaming
We just signed up for Direct tv streaming. I need to connect soundbar and tv to 1 remote the one they sent (or should we buy a different remote) and our premium channels like paramount plus, Netflix, Hulu, Disney, Angel, peacock etc.. I’ve called for help and didn’t get help I need. I lost my soundb
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Streaming + Device & App
23
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