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Volume Levels on Local Channels

Volume levels have decreased almost in half on two of our local channels (WLBT channel 3 and WAPT channel 16) in the Jackson, MS area on both Osprey/Gemini box and Firestick. Have tried different audio settings (surround and PCM) but same issue. This is very annoying especially when you change chann

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Volume extremely low on local station

Kgun. Channel 9 Tucson has had extremely low volume on all 4 tvs in my home for over month after being told by tech support they were working on fix

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10

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Genie remote

I ordered a 2 genie remote for my second tv, using the Samsung remote is difficult for my autistic grandchildren, I ordered a 2nd remote just like one it came with genie, will it program to the 2nd tv??? I have tried but will not load.

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26

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Forgot password to my laptop sign in

Can't remember password to laptop

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DirecTV Stream on Roku - Hangs When Flipping Through Channels

We have a brand new Sony TV with a brand new Roku Ultra 4k and 100mbps fiber internet. We are finding when flipping through channels using DirecTV streams app that there is a hang while loading video from time to time. If you wait on this hang, it will eventually load the video (several minutes late

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37

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Upgrade to new equipment

I have aHR44-700 which I believe is over 8 years old. I have a protection plan. What will it take to upgrade me and can I get one new receiver free?

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34

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Locked out of mobile app

Incorrect password

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15

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Series Recording Issues for Entertainment Tonight on ABC

I have Entertainment Tonight on ABC set to series record but it does not seem to record the nightly episodes at 6pm.I have tried to both options of "new episodes & all episodes"It decides to record the show the next day on a different channel.What do I do?

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48

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TV remote for 2nd TV to get local programming

Why doesn’t Direct TV sell remotes for 2nd TV’s that are not connected to the Gemini Air Streaming. While the main tv has the Gemini hookup, it would seem that our 3 other TV’s should be able to work since everything is streaming. I want to get local programming on all my tvs.

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35

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how do I move my Gemini receiver to my garage

I thought it would be easy, but I end up getting a 623 error code. Both locations are 5e ethernet wired.

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