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Genie 2 upgrade. Receiver not connected to internet, no on demand, and no app

We’ve been Directv customers for over two decades. Recently had our Genie upgraded to the Genie 2 after we started having issues with one of the boxes. We’re now on our third Genie 2 receiver in three weeks and it still doesn’t work. The equipment is in the account but it says not connected to the i

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Program Recording Issue

I recorded last night’s episode of When Calls The Heart on the Hallmark Channel but, when I went to watch it, I discovered that the episode didn’t record because of an issue with it getting cancelled because it said that there was a change in programming and I was just wondering if there’s any possi

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Closed

Cancel

Longtime customer but price is still high

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Competitive Price U-Verse and DirectTV

Will U-Verse now match the price of DirectTV for similar packages now that they are part of the same family?

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Cancel Direct TV, reinstall U Verse

I had Direct TV installed and do not like it. I want to go back to U Verse and all the equipment is still here. No one seems to want to tell me if the U Verse has been canceled or not, or if I can go back. I have 2 accounts I want changed. Any ideas?

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Customized Mix Channels

When will Directv come out with Customized Mix channels that the customers can select the 4 or more channels they want to watch. You’ve already got News Mix, College Mix and other Mix Channels which tells me you could also program additional channels with other features that could include live golf

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One of 3 ways I connect to DirecTV Stream having major problems

39603960X I have used the streaming since the ATT days. No longer use on computer because of the Windows version I stay with for other software. But, use on phone and two different TVs. The newest connection (connected through a Roku Express 3960X) has given me fits for a couple of days and now want

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Three suggestions

1) The ability to customize the channels in the grid. Then you can have each type of programming listed together, I.e., sports, news. 2) Each dvr recording last nine months. Why not have the dvr automatically record a newer showing and cancel the other. 3) Add the other Weigel channels, METV Plus, M

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I cannot get my new Denon avr to pair with my genie remote

Just upgraded our 20-year-old avr with a Denon avr-S570BT. I have searched for hours to try to find an answer to why I cannot get it to pair with our Genie RC73 remote. The set up is the genie runs to the avr via HDMI in the SAT port, then from the avr to the tv via the monitor port to the HDMI arc

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1 purchased movie not in purchased folder

I have one movie I purchased back in 2022 that in the last couple of days when I go to watch I get promoted to rent. Since found that it’s not in my purchased folder. Run fine on the DIRECTV app but not on tv. No hardware has changed. I’ve reset receiver multiple times. Refreshed receiver from websi

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