Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

Latest conversations

(44)
DIRECTV Reported Fraudulent Account To My Credit

I closely monitor my credit and do not have, nor have I ever had, a DIRECTV account. In mid-December, I received a notification from Credit Karma indicating that a DIRECTV account, fraudulently opened using my personal information, had been sent to collections. I contacted the collection agency and

Question

65

6

0

Why can't we search for NEW sporting events ONLY??

Every search always includes replays (which are not clearly labeled as such nor do they show the date of the game). As a result, we have to weed through dozens of games. The simple ability distinguish between replays and t new games only would make it easier for those who wish to see current games a

Question

18

1

0

Pixelated picture

I'm using a Samsung TV {less then year old} with ATT Fiber wifi speeds of 500 or better and using the Directv app with Gemini. The picture will pixelate, especially while watching football but does it on other shows and commercials also. Ive had little luck getting Tech support from ATT or Directv a

Question

39

1

0

USING C71KW-400

I'm trying to understand how to use the C71KW-400. I'm a satellite subscriber and trying to lower the number of receivers I pay a monthly charge for, will this box work on a TV I have the app loaded on? Will it replace the app?

Question

90

5

0

Google Play store won't update

Using my Geni, opened apps toggle Google Play Store try to open get a message check your wifi. Wifi is working fine. Want to download paramount+,any ideas?

Question

20

1

0

Pixellating U-verse connection

Thanks to earlier instructions on this list, I have gotten back to the gear and bar at the bottom. But it is taking a VERY long time to get across. Is that normal?

Question

18

0

0

Beta testing

Are there any current beta testing for online streaming and/or Gemini air device?

Question

66

1

0

Message on initial screen on my tv

All of a sudden I have a screen when turning on my tv (I have Direct TV) that says "Select your experience" It appears to be created by Amazon. It has their insignia on it and suggests "Sign up a free Amazon account". It suggests a "full" or "basic" plan. I cannot use ANY key on my remote to remove

Question

36

1

0

No Floating Window Feature

There are two very important features not offered by DirecTV even though they are offered on all of the other streaming services: 1) There Is no floating screen available. On all other streaming services, you can move to different websites on your phone and still watch the game/show you're watching

Question

38

1

0

Gemini airstream

If I purchased my own equipment, do you still have to pay a monthly fee?

Question

78

2

0