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If you are experiencing freezing with your DIRECTV device, perform a factory reset by holding the reset button on your device for 20 seconds. This may require multiple resets. For steps on how to pair your remote after factory reset, click here.

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Music Choice Video and Audio channels have no sound

My Music Choice Audio and Video channel do not have sound. Video image is fine however. Already tried re-setting my receiver but there's no change. Advice?

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switch from DirecTV to YouTube TV

Do I delete AT&T U-verse as my “TV provider” on my iPhone 13 before…or after I subscribe to YouTube TV? I will retain my recently-acquired fiber optic internet service & landline phone. I will run the YouTube TV trial with DirecTV until I drop DirecTV afterwards. First time cutting the cord

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Equipment

I currently have a fiber digital wifi connection with a local telephone company. I am looking to save some money from the $220.00 I am paying for internet and a Tv package.  I own my own router and my high speed internet should be adequate at 250/250.  I would like to see what my cost wou

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Hisense TV Model 58U6HF will not pair with DirectTV Remote

Bought a new Hisense TV and would not pair with DirectTV remote. DirectTV sent me two new remotes and it still gives me the same 20 codes and none of them work. Even tried all 10 Durabrand codes and none of them work. How do I get the DirectTV remote to pair? Hisense TV Model # is 58U6HF.

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Recording tv shows

Currently using spectrum with 2 cable boxes. Wife records number of shows/movies for viewing later.  Can she do the same when streaming Direct TV?  What equipment is required to receive direct broadcasts and record shows?  Our TV’s are “smart”.  Do they need to be hard wired or

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Hard Reset C71KW-400

I have a C71KW-400. I want to sign out of one account and sign into another.  Using "Settings, Account, Sign Out" does not work.  It keeps signing back into the old account. I have repeatedly tried the hard reset.  It asks to sign into my router, and go through Google and so on.... b

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direct stream cloud dvr recordings all disappeared

On Friday evening 2/23/2024 ALL of my library recordings disappeared ( except the series i was watching at the time). Even newly recorded shows are gone.  I am paying for unlimited storage. both set top devices and my laptop impacted.   I have reset my direct stream tv top boxes with

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Sports Multiview

Anyone know when DTV Stream will offer a sports multiview? Seems that since the service is all digital, offering this should not be too difficult. For example , YouTube TV offers a sports multiview where you can watch 4 events at once. C’mon DTV, you say you offer the latest technology, so prove it.

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MLB extra innings

Does dtv stream offer mlb extra innings or do I have to get it on mlb.tv

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no sound from the soundbar

My Bose 700 series surround bar was working fine until I tried ti pair the direct tv remote with my LG tv. As soon as I did that I lost all sound from my surround system

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