Hi Support, I have an Apple TV 4K with the DIRECTV app installed. All has been updated and the app is the most current. It is plugged directly into the internet router and I keep basing issues with the audio going lower while the tv volume does not change the actual volume. This keeps happening on a

I have the Gemini and after the last update I have to turn my volume up over twice as much to get same level. I switched out Gemini with one I haven’t used in sometime because of the volume issue and before it did its update everything was working great. Just after the update the volume went down. I

Trying to reinstall Gemini Air. I get up to enter my email and get “network issued encountered”. Gemini air has been working for many months and then could not find WiFi. Could this be a Gemini problem. I have 3 other TVs using Gemini without a problem. Maybe it’s the tv. I got passed the WiFi conne

Problems with switching from Uverse to Direct Tv

What are problems with Uverse versus Direct Tv

Sometimes I have to power cycle everything 3 times.

I just had a sudden thought: Considering AT&T still handles billing and technical support, I wonder if how many people are even slightly aware of the sale? Does the mass public still think AT&T fully owns U-Verse? That would be an interesting question to survey the customers about. (And it's a bit o

Does the new HDMI stick have the same functionality as the old box? Hitting the power on button on my remote turns on the box, the Sharp-ROKU TV and my LG soundbar. Does the stick do the same thing? If so, what’s the cost?

Why is it necessary to change the way we have always accessed our recorded programs? I've read the reasons why you say you changed it, but this isn't helping at all. It has only made it more complicated. 1) We are no longer able to watch our favorite game show that we record every day. It says we ha

Many times when I turn on my genie, TV and stereo receiver with the remote something doesn't turn on or everything does and I have no audio. This used to work pretty good and now it might take 3 times sometimes. Everything turns off and on so 2 are on but not the third. Sometimes audio on good but n