I recently installed a DirecTV Streaming using a Gemini Air on a Hisense TV.  I attached the Gemini Air to HDMI 1 port on the TV.   The picture does not have the correct aspect ratio - the picture is stretched top to bottom.  How do I get the correct aspect ratio? 

when i turn on remote then at top 2 separate blue blinking bars turn on. What do I do?  I'm trying to close caption method.

Every time I want to watch a DVR'd show via my DirecTV app on AppleTv, it defaults to an inactive receiver which was returned to DirecTV 5+ years ago . . . 1) How do I remove inactive receivers from the app (again, these were returned 5+ years ago, I am no longer being charged for them, and they do

I have an old 18" circular dish with a single lnb. I've been away from Directv a long time but planning to return.Question.  Is the old, single-channel lnb still useable or will I require a new one? Obviously, I will need a new receiver but hope to be able to use the old dish and maybe the lnb

When will disney+ bundle be added to direct stream packages, just keep hearing "soon"

Satelite signal outage

I am a long-term customer of Directv. I called for the "loyalty department" to request an expired $25 promotion credit be added back on for another year.  During the entire conversation the agent did nothing but try to upsell me to different channels or to a new system.  I repeatedly said

I have a HR54-700 and would like to have a remote that can control a Samsung TV and ROKU. Do you sell a remote to handle all three?

New user with the gemini air and having issues with a few apps looking to see if this is something others have seen..... vudu/fandango - mot allowing UHD streaming. Option is not even there netflix - not allowing UHD or atmos sound i have tried resetting the device and reinstalling the apps but i

How can I record new programs only in a series using the Gemini Air? I don't see an option like this when I press the record button.