Streaming + Device & App

​I tried to make a payment for my directv stream account and it was declined, well if you don’t want my money I can go somewhere else!​ Credit card company says card is working well but DTV says they cannot process it. Now I am getting suspended. I switched from Satellite to streaming. Never had thi

Why is it that some channels don’t have closed captions?

Is there a way to customize the tiles that appear on the top row of the DTV Stream Home Screen? It just shows the first eight channels of the guide.

I'm relatively new to the platform, and I noticed a gap in the DVR recording logic that feels like a big oversight: marquee sports programming. Right now, we can record specific teams or record "NFL Football" as a whole. But marquee broadcasts like Sunday Night Football, Monday Night Football, and T

I've selected "New episodes", but am inundated by reruns of the show with no "episode #2, etc. so you're not sure if it's even the current season. This didn't used to be a problem, so it must come from DTV's end. Can't you undo whatever you changed that started the glitch? I and many others have com

This year I have had some electrical issues at my single family home. I had lightning damage to my networking equipment, so I changed out my cable modem a few times. The power to the house was turned off multiple times (for many hours at a time) while the electricians were upgrading my electrical se

Since DST ended, several channels (i.e., KMEE channel 6) are listing shows at wrong times. KMEE is off by two hours. I am aware that Arizona does not recognize DST. Thank you.

I have a DIRECTV Gemini Air stick hooked up to my Samsung Micro RGB TV via HDMI cable. I also have a Bose LS Ultra soundbar connected to the Samsung TV and use it as my primary sound output. My issue is I get audio drops through out the day and on occasion long lasting drops requiring a TV restart,

The remote we were given when we got direct tv is small and complicated for my mother who has impaired vision. She can’t see the remote info and can’t use the remote. I am looking for a remote that is large and easy to use. She has a Samsung tv and our direct tv doesn’t have a box. There’s a box in

While watching local channels especially at night the pictcher jumps, pixelate, or craps out for a second or so. Football on Sunday afternoon seems to not happen. Have used AI to troubleshoot: I have 500+Mbps up and down, The wireless dongle, new tv, Att fiber, modem 3 feet from tv, eero mesh box be