
Streaming + Device & App
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Can’t sign up for service.
I tried signing up for Directv with internet service on the website and every time I try putting a debit or credit card it won’t take it. It lets me pick the package I would like to go into but when I get to the payment and click submit it comes back with an error message. Saying authorization decli
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Streaming Account
132
14
Stop with the pushy sales calls!
I’ve been a customer for many years. I would say satisfied - BUT - this is the third call I’ve gotten from hour pushy sales team saying (very quickly I might add) “as a thank you we are giving you an additional streaming (thing) for a cost of ($$) ok? I imagine some don’t hear the fast speaking with
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Streaming Account
28
6
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C Span 3
Why is C Span 3 only offered in the News Genre mini pack on ch 352? It should be included in the higher price signature packages. DTV says they don’t carry it. But if you search it it shows but says subscribe.
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Watching & Streaming
15
2
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Just bought a new 65" visio TV and my direct TV app just freezes and won't open. All other apps work
Just bought a new 65" visio TV and my direct TV app just freezes and won't open. All other apps work. Tried power down, tried factory resetting the tv.
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Streaming Setup & Equipment
12
1
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Cowboy Channel
Is the cowboy channel going to be part of the directv stream channel lineup indefinitely or is this just a preview until the NFR is over? I keep seeing different information.
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Watching & Streaming
13
1
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Buffering and restarts when fast forwarding
When I am watching DirecTV Stream recorded programs and fast forward at the commercials it will start buffering and then restart the program at the beginning. I check my internet speed and it is in the 250 to 350mbps, so it's not my connection. Appreciate any information that can be provided to elim
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Watching & Streaming
14
2
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Picture freeze constantly
Picture freezes constantly on Samsung tv using directv app. Have done all the suggested troubleshooting. No help. Is Directv going to fix this or do I cancel service and use Hulu?
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Watching & Streaming
22
4
0
DirecTV app freezes shortly after opening on my TCL 6 series TV w/ Google TV
I recently downloaded the DirecTV app and after the first sign in prompts I am taken to a landing page with sports scores on them and then the app freezes before I can navigate anywhere else. I have uninstalled and reinstalled the app five times now and there has been no change. I have the latest up
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Watching & Streaming
48
2
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