Watching & Streaming

Hi Support, I have an Apple TV 4K with the DIRECTV app installed. All has been updated and the app is the most current. It is plugged directly into the internet router and I keep basing issues with the audio going lower while the tv volume does not change the actual volume. This keeps happening on a

I have the Gemini and after the last update I have to turn my volume up over twice as much to get same level. I switched out Gemini with one I haven’t used in sometime because of the volume issue and before it did its update everything was working great. Just after the update the volume went down. I

Sometimes I have to power cycle everything 3 times.

Many times when I turn on my genie, TV and stereo receiver with the remote something doesn't turn on or everything does and I have no audio. This used to work pretty good and now it might take 3 times sometimes. Everything turns off and on so 2 are on but not the third. Sometimes audio on good but n

I have my recording set to record PBS News Hour at 6 PM on Channel 22, one of the PBS channels available in my area. Sometimes, it records the News Hour at 6 AM on Channel 32, another PBS channel. The problem is that the 6 AM broadcast on 32 is the same show that was broadcast YESTERDAY at 6PM on 22

I signed up for DirecTV last month so I could cancel my Verizon FiOS service. I had thought that DirecTV was known for having the best audio and video compared to the competing services. However, the volume jumps in the middle of TV shows are incredibly annoying; this bug will be a deal-breaker for

After 4 years, is a resolution close between KFXK and Directv to get Fox back to Tyler and Longview, Texas residents?

I have been a UI and design beta tester and trusted consultant for a major TV provider. I would like to join the DirecTV Stream beta program. Thank you.

I am a DIRECTV subscriber requesting an interface update regarding women's sports coverage. While my package successfully includes channels like ESPN, CBS, ION, and NBA TV that air live WNBA games, the guide's "My Teams" and personalized sports filters completely omit the WNBA. Because this is a sof

My DVR suddenly went out. I use the DIRECTV box and also tried the app on the Roku. Both were unavailable. Upcoming recordings is really messed up. Anyone else suddenly having a problem? This is really difficult for me because I don’t watch. Live TV and I record everything I watch.