Watching & Streaming

I’m having a problem with the DIRECTV app on my Hisense Roku TV. TV: Hisense OLED-Series-40 Roku software: 15.3 DIRECTV app: Version 4.26, Build 306103 The live TV channels play normally in full screen. The problem is specifically the small live-video preview in the Guide. When I highlight a channel

Hi DIRECTV Team and Community, I’m writing to request that DIRECTV develop a fully customizable, user-selected multiview feature that allows subscribers to pick up to 4 live streams simultaneously across any channels in their lineup. While the existing pre-packaged Mix Channels and curated sports vi

Not allowed to record?

Hi Support, I have an Apple TV 4K with the DIRECTV app installed. All has been updated and the app is the most current. It is plugged directly into the internet router and I keep basing issues with the audio going lower while the tv volume does not change the actual volume. This keeps happening on a

I have selected several programs that I would like to be recorded every time they air. There are three news programs that get recorded every day without fail. There are nine other programs that come on less often. For some reason, a few months ago, DIRECTV stopped recording them. Why am I only getti

I'm just trying to watch three different channels on three different TVs. I get this message, "There's another device streaming on your account now. You'll need to stop that stream to start this one." The message is displayed on the third TV's using Directv app. Directv app has been reinstalled nume

When using the DIRECTV app on my iPad and my iPhone when I’m in the guide and I filter for favorite channels I can no longer scroll the guide down to look at more channels. When I change the filter back to all channels, I can scroll down again.

I’m watching a DVR recording and in the middle of the playback I decide to watch another recording. So, I hit the Back button until I get to the list of recordings. I select the recordings and then hit Watch Now and the recording starts. But not at the beginning. It appears to play at the same time

My Direct TV was paid through Century Link. I have cancelled Century Link. How do I pay for Direct TV now

Has anyone gotten the Google Assistant Voice Command to change the channel to SNY (SportsNet New York), channel 639. I can say channel 639 and it works, but saying SNY, SportsNet New York, SportsNet NY, etc etc doesn't work. All other stations I have no issues with.