Watching & Streaming

We have just signed up for The Choice package (we were told that we would have Golf Channel included in that package). Golf Channel is not available with The Choice package. Can we add The Golf Channel by itself?

Hello - I am on DirecTv Streaming and this issue is on both my Gemini device and my FireStick. When the home screen is selected, there is a larger video window that automatically plays. Even if I'm not watching pre-recorded content, it will play whatever content/channel I last watched. I now have to

Can't for the life of me figure out how to add time before a recording or after. Some of my recordings start 15 to 20 seconds into the show. I see tutorials to use menu & info button on remote. My remote has neither one of these. So far only solution is record the show before then fast forward to th

Very frustrating to be watching live sports or a dramatic movie and all of a sudden you see the spinning no internet connection message! After following all the suggestions, why am I still having issues?

why can't I use the captions option when using hbo max

Gemini air loses the ability to turn off television and keeps rebooting itself on a Philips television. Switch to another model and I'm not having issues. Any suggestions?

Latest is program is supposedly still recording although it ended hours ago. I tried to cancel recording multiple times - doesn't work. I canceled the series recording, that didn't help. I had been encountering multiple errors lately where I had to try to delete recordings multiple times before it w

When I pause live TV using the Roku app it jumps to the current time rather than where I paused it when I resume playing. Works as it should using Gemini device though.

I have the streaming service and for the most part, it works well. However there are times when I click on my remote and either nothing happens at all, or I hear the click on the TV and nothing happens. It just freezes. Just for grins, I'll make multiple random clicks and then wait several minutes,

Direct TV locks up saving lost internet service. No other apps. cell phone tablets have this issue. Is this a Direct TV Issue or Internet issue and who do i CALL TO GET HEPL.