Watching & Streaming

We are getting a lot of pixelations on local channel 3 (WLBT - channel 3 Jackson, MS). Pretty much unwatchable at this time. I have reached out to the station and they report everything is good on their end and suggested I report this to Directv Stream. Please check this out as soon as possible. Tha

Is there a way I can see who is streaming on what devices and a location?

We have just signed up for The Choice package (we were told that we would have Golf Channel included in that package). Golf Channel is not available with The Choice package. Can we add The Golf Channel by itself?

Hello - I am on DirecTv Streaming and this issue is on both my Gemini device and my FireStick. When the home screen is selected, there is a larger video window that automatically plays. Even if I'm not watching pre-recorded content, it will play whatever content/channel I last watched. I now have to

Can't for the life of me figure out how to add time before a recording or after. Some of my recordings start 15 to 20 seconds into the show. I see tutorials to use menu & info button on remote. My remote has neither one of these. So far only solution is record the show before then fast forward to th

Very frustrating to be watching live sports or a dramatic movie and all of a sudden you see the spinning no internet connection message! After following all the suggestions, why am I still having issues?

why can't I use the captions option when using hbo max

Gemini air loses the ability to turn off television and keeps rebooting itself on a Philips television. Switch to another model and I'm not having issues. Any suggestions?

Latest is program is supposedly still recording although it ended hours ago. I tried to cancel recording multiple times - doesn't work. I canceled the series recording, that didn't help. I had been encountering multiple errors lately where I had to try to delete recordings multiple times before it w

When I pause live TV using the Roku app it jumps to the current time rather than where I paused it when I resume playing. Works as it should using Gemini device though.