
Watching & Streaming
Stream on your mobile device or computer.
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Question
Picture quality issues
Streaming on the Apple TV 4K the issue has come back since the last update if you're watching the app it will go into slow motion lag and chop this issue took forever to get fixed and now it has returned I stream the app on every possible streaming device that is on the market they are all having is
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171
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"We couldn't play this content at this time. Please restart the app and sign in again."
This problem is back -- at least for me. Older thread has been closed. I'm now receiving the following message when i try to watch anything: "We couldn't play this content at this time. Please restart the app and sign in again." Windows 11. Both Chrome and Edge. Relaunched both. Rebooted computer. N
Question
557
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Closed
Inadequate Configurability of Gemini user interface & remote (for the product design team)
I've been using DirectTV streaming over Gemini for a couple weeks now and here are some thoughts about the user interface & the remote, along with suggested fixes, that I've encountered. The Gemini Air remote has black buttons on a black cover--difficult to see in a darkened room while watching TV.
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271
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Accepted Solution
Official Solution
Closed
"We couldn't play this content at this time. Please restart the app and sign in again."
I haven't watched anything on my computer in a couple of days and I'm now receiving the following message when i try to watch anything: "We couldn't play this content at this time. Please restart the app and sign in again." I'm using Chrome and i've tried clearing my cookies/cache. I've done a fresh
Question
5.5K
56
Problem with fast forwarding
WIthin the past couple of weeks, I have been experiencing an issue when fast forwarding. As a typical example, I am watcing a recorded show (OR a show that is currently recording) and I fast forward say 5 minutes. I will get the clocking icon - then eventually a message that says there was an error
Question
1.3K
39
ESPN app hangs often on Gemini device
I have continuous issues with the ESPN app on the Gemini air device. If I exit the app and then return, often I get the spinning E after selecting a stream to watch. I have to resort to going to HOME system->apps on the device and "force stop" the app and clear cache. The app then restarts and all i
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59
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Gemini Box Auto Shutoff
I finally figured out how to disable the annoying auto shutoff after 4 hours setting. I hope this helps someone struggling like I was to find the setting using the incorrect instructions provided online when Googling how to disable this. 1. Use the House button on the remote to open Settings. 1. Ope
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163
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Multiview Recommendation
You should allow users to create their own multiview using the first two, three or four channels on their most recent bar. I could see holding down the ok button on the most recent channel and a prompt come up to add multiview and select either the second, third or fourth most recent channels. To ex
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89
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4K Streaming Stopped Working on Roku
My DirecTV app on my Roku device has stopped working with 4K streams. It worked well before but has just started immediately displaying the "Oops something went wrong" message when selecting any 4K channel or stream. Is there a solution for this?
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158
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DirecTV Streaming "Program info" menu not accessible using the "down arrow" key on multiple remotes.
Using the DirecTV Streaming app via an Apple TV 2nd Gen box (to a TV), the "program info" menu on the DirecTV app no longer pops up when using the "down arrow" button on multiple remotes. The down button worked for this task in the past and then one day it did not. Using a regular Apple TV remote, t
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113
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