New Member
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5 Messages
Video Position - Not Resetting Between Videos
Happened twice so far. If I watch a video in the Video Library, for example, 10 minutes into a 30 minute show then go to another.
When I pull up the new video it starts at the same video position I bailed out on the first video.
I then have to go to the beginning. I have an Apple TV so the only way I have found to do this is to go left 30 seconds at a time. It takes forever.
Is this known?
Is there a better way to start the video from the beginning?
Appreciate you!
Accepted Solution
DIRECTVhelp
Community Support
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256.3K Messages
16 hours ago
We haven't received any outage reports for this, so it likely comes down to an app cache glitch or an outdated system version, @deadfwd. To fix it, try force-closing the DIRECTV app, updating your Apple TV software, or doing a quick uninstall and reinstall. As a shortcut, try using your remote's microphone button and saying "Restart from the beginning!" For more help, check here: DIRECTV App for Apple - Troubleshooting & Tips | DIRECTV Support Charles, DIRECTV Community Team
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