
Streaming + Device & App
Latest Conversations
Hearing two audio streams at the same time
There seems to be a new bug introduced in the last two weeks. When we first turn on an Apple TV box, before selecting a DirecTV channel, we hear audio from a previously selected TV channel. Then when we choose a TV channel, we hear two audio streams at once. The fastest cure is to go back to the hom
Question
•
Watching & Streaming
80
5
0
Streaming is stuck in a 15 second loop for the last hour
Anyone else gone through nearly an hour of troubleshooting with chat and still seeing the TV loop over and over the same 15 second segment?
Question
•
Watching & Streaming
58
1
0
3rd Gemini Air in three months and this one is failing
We are on our 3rd Gemini Air in four months and this one is also failing. It is constantly buffering even though our network is very strong. Fire sticks with the DirecTV app do not buffer. I am so sick of this. Yes, I have unplugged the fire Stick with no change. We are thinking seriously about gett
Question
•
Streaming Setup & Equipment
154
8
0
Error message "Whoops, [Program] is Over" and can't record
Trying to record a local channel today and get this message for all future events (clearly they have not happened yet). Can you please help?
Question
•
Watching & Streaming
940
12
0
Accepted Solution
Official Solution
Closed
Direct TV billing statement
How can I view my monthly statement for Direct TV?
Question
•
Streaming Setup & Equipment
77
1
0
Cost of extra TVs
What do extra TVs cost per month? How many TVs can we put on the account?
Question
•
Streaming Setup & Equipment
85
1
0
Feature Request: Add Numeric Channel Entry and Full Remote Support to the DIRECTV Apple TV App
Please add support for direct numeric channel entry in the DIRECTV app for Apple TV. The Apple TV is a powerful and frequently updated streaming device, and the DIRECTV app works very well on it. However, one of the biggest things missing compared with DIRECTV satellite, Gemini, or Osprey hardware i
Question
•
Streaming Setup & Equipment
150
6
0
Accepted Solution
Directv Streaming
Why is using Gemini Air considered using the internet but using Roku for Directv is considered using streaming?
Question
•
Watching & Streaming
89
1
0
Closed
Billing fraud by direct tv
We canceled our account a month ago. we paid the bill up until then. We were told we would have access until 8/23. yet our services were terminated upon cancellation. we called to try to access them and were told they would contact us. Never contacted us. now want us to pay last months bill and next
Question
•
Streaming Account
101
2
0




