New Member

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4 Messages

Sunday, February 15th, 2026

Never get the text one time code

Anybody else having trouble logging in when they ask you for the one time code and you never get it then you try to email it and it takes so long at times out then you’re locked out for 24 hours because you try too hard. I love to have two-step verification if it works, but this system is definitely broken. 

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New Member

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4 Messages

8 months ago

as a paying customer, you should be able to walk in and watch TV and not have to login and if you do have to verify at least get a system that works and send you the code.

Community Support

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256.4K Messages

8 months ago

A technical specialist is available to help, @Paulort. Sending you a PM now. Rizza, DIRECTV Community Team

Contributor

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6 Messages

6 months ago

Same problem… haven’t been able to use texts for months, they never come. Every other  provider that sends text validation works, it’s not me or my device. DTV is broken. 

Contributor

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13 Messages

2 hours ago

@DIRECTVhelp  Can you have someone DM me as well?

For months now I cannot get your system to send me a one time code it old works via email.  

Thanks

(edited)

ACE - New Member

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3.8K Messages

1 hour ago

@RBDanC Does your text messaging app have a spam folder? I use the google voice app on my phone, and sometimes non-spam texts go into the spam folder


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