
Streaming Account
Learn how to manage your Streaming account.
192
All
Question
Why can't I cancel
I am moving. I tried to cancel Directv on-line. The bot told me I needed to call. I called on 4/20/26 but could not get through. I called on 4/21/26 and over 73 minutes (Yes, that is not an exaggeration) I spoke with four people, who could not find my account (Edited per Community Guidelines) even t
Question
77
9
0
In defense of WCCB Charlotte and other independent stations being added back to DirecTV via Internet
Why does the DirecTV via Internet lineup include independent station WAXN CH. 64 and not WCCB Ch. 18? It is still listed in the local channel lookup on DirecTV's website as an independent station but must have been dropped when they disaffiliated with the CW in 2025. Bahakel Communications has made
Question
31
1
0
Never get the text one time code
Anybody else having trouble logging in when they ask you for the one time code and you never get it then you try to email it and it takes so long at times out then you’re locked out for 24 hours because you try too hard. I love to have two-step verification if it works, but this system is definitely
Question
109
3
0
Six Months of No Access via the app - code 201
I’ve read I should change my password if I also have an ATT account, but follow the prompts to do so in the app and it gives me the “something went wrong” error message over and over. How else can I reset my password? I’m about to cancel this service. Error code 201 in the app, can’t change password
Question
440
2
0
Disney+ Activaiton
I have not received activation email for Disney+, Hulu, ESPN Unlimited bundle since i joined Directv Streaming in November 2025. Nothing under My Tv Package as well. I called them at least 20 times and nothing has helped. I have the My Choice Package and the bundle is listed as included in my plan.
Question
131
2
0
DirecTV Stream blasting loud ad on pause
Folks, Recently switched to Stream after being on satellite since 1998. So I have this really annoying behavior. When I pause, after some time an advertisement comes up. No big deal, but the issue is that the ad is about 25 decibels louder than the program I was watching. I tested this the other day
Question
81
1
0
No local channels
Got up this morning and we don't have any of the local channels. We get Direct TV via streaming services. Any help would be greatly appreciated.
Question
88
2
0
Cancelled DirecTV Stream but am still being charged
Hello Mr. Bill Morrow, I just cancelled DirecTV Stream before I was charged for my next month. However, I was told I would be charged for another month, and customer service couldn't help me. I have been an AT&T and DirecTV customer for many years, and, unfortunately, this is how a loyal customer is
Question
130
1
0
Accepted Solution
Let's talk DIRECTV Perks
Not a criticism, but an observation as a consumer: Ok, so I used to have Xfinity Tv & Internet. Let me say upfront...NEVER AGAIN. But...one thing Xfinity did well, perhaps the only thing in fact, were their rewards/perk system. I would monthly get $1 movies, printable pages for my kiddo from her fav
Question
181
4
0
DIRECTV Stream (no contract)
Considering DirecTV stream (no contract) and cancelling YouTube TV. Is the Choice package $115 +$15 sports pac per month? Seems like $564 more per year for the service is a little high. But I could be misreading the offer.
Question
1.2K
17
0

