
Streaming Account
Learn how to manage your Streaming account.
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Question
Can’t sign up for service.
I tried signing up for Directv with internet service on the website and every time I try putting a debit or credit card it won’t take it. It lets me pick the package I would like to go into but when I get to the payment and click submit it comes back with an error message. Saying authorization decli
Question
132
14
Stop with the pushy sales calls!
I’ve been a customer for many years. I would say satisfied - BUT - this is the third call I’ve gotten from hour pushy sales team saying (very quickly I might add) “as a thank you we are giving you an additional streaming (thing) for a cost of ($$) ok? I imagine some don’t hear the fast speaking with
Question
28
6
0
How to buy a Gemini Air device
How does one buy a Gemini Air device? What does it cost, to purchase it outright. Is there a monthly usage fee once purchased (i.e. Not leased) if using with DirecTV Stream service.
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881
6
0
Closed
Three-month free premium channel promotion
When I signed up for DirecTvStream, I was promised the free premium channels for three months. Five channels: HBO Max, Showtime,Starz,Epix and Cinemax, all for three months. After being on chat last Saturday for a very long time, the Loyalty Representative put HBOmax on my account for TWO months and
Question
527
7
0
NEW USER, CANNOT ACCESS MY DIRECT TV ACCOUNT
First off I couldn't even get to the direct Tv site. I figured out that my VPN setting was the problem, that's not fixed. Now, I cannot access my own direct tv site. It doesn't recognize my username, doesn't like my account number as a way to login.
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72
2
0
FS1 stream limit
I only have one device streaming FS1 but when I tried streaming FS1 on another device in my home it won’t allow. I thought the limit is 3
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75
2
0
On demand library complaint and complaint over multiple spam phone calls from you
I don't not like the on demand library when going and choosing movies then going down to bottom of all movie genres and choosing a genre category. First of all that's the only way I'm seeing tons of movies shown since for example say if I just go to channels on demand and go to fx... I'm only seeing
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47
1
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