Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

Streaming Account

Streaming Account

Learn how to manage your Streaming account.

806

(851)
No Floating Window Feature

There are two very important features not offered by DirecTV even though they are offered on all of the other streaming services: 1) There Is no floating screen available. On all other streaming services, you can move to different websites on your phone and still watch the game/show you're watching

Question

1

0

0

Accepted Solution

Changing from DirecTV satellite service to DirecTV Stream service

What DirecTV customer service contact phone number do I call to change from Satellite service to Stream service? In changing from SAT to STREAM will I get to keep all my reward Perks accumulated while subscribed to the SAT service (15+ yrs), as well as my appreciation packages that I had while a sat

Question

829

7

0

Gemini remote

I recently subscribed to Directv streaming and was sent the Gemini remote. I currently have Roku and am happy with it. I am not sure if I am being billed for the Gemini remote. I haven't installed it yet as I don't want to pay any more than I need to. I am an elderly lady living on social security.

Question

26

1

0

ESPN Unlimited Restrictions Not Posted

When there was an announcement about ESPN Unlimited access, it was said that DirecTV Stream customers would have access to the service. Once November 30 passed, I called in and I’m being told that because my apartment complex is providing the basic service I don’t qualify, even though I’m paying for

Question

45

1

0

Outage

Dayton Ohio outages all day

Question

31

1

0

Can’t sign up for service.

I tried signing up for Directv with internet service on the website and every time I try putting a debit or credit card it won’t take it. It lets me pick the package I would like to go into but when I get to the payment and click submit it comes back with an error message. Saying authorization decli

Question

154

14

Stop with the pushy sales calls!

I’ve been a customer for many years. I would say satisfied - BUT - this is the third call I’ve gotten from hour pushy sales team saying (very quickly I might add) “as a thank you we are giving you an additional streaming (thing) for a cost of ($$) ok? I imagine some don’t hear the fast speaking with

Question

52

6

0

How to buy a Gemini Air device

How does one buy a Gemini Air device? What does it cost, to purchase it outright. Is there a monthly usage fee once purchased (i.e. Not leased) if using with DirecTV Stream service.

Question

1K

6

0

Closed

Three-month free premium channel promotion

When I signed up for DirecTvStream, I was promised the free premium channels for three months. Five channels: HBO Max, Showtime,Starz,Epix and Cinemax, all for three months. After being on chat last Saturday for a very long time, the Loyalty Representative put HBOmax on my account for TWO months and

Question

536

7

0

NEW USER, CANNOT ACCESS MY DIRECT TV ACCOUNT

First off I couldn't even get to the direct Tv site. I figured out that my VPN setting was the problem, that's not fixed. Now, I cannot access my own direct tv site. It doesn't recognize my username, doesn't like my account number as a way to login.

Question

79

2

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...