Streaming Setup & Equipment

The picture clarity has gone downhill dramatically in the last month or so and after calling tech support several times they finally sent and charged me for a new gemini air to resolve this issue. I have originally have been using a gemini (AT&T branded) set top box and was guarantied this would res

Bought a new Hisense TV and started Directv Stream simultaneously. Already lost the TV remote so it's now a pain to change the input setting every time we turn on the TV. Is it possible to program the Gemini remote to control our Hisense TV, especially the input button? TIA Sincerely, Sean Hoffert

The Dec 30 update to my Gemini Air now causes my Denon AVR to turn on when it's not wanted. I have HDMI control set to off in the AVR, and Anynet CEC is off in the Samsung tv. This was done to prevent the AVR from turning on unless it's done manually, which had been working as expected. Now, when I

I have a gemini air device and a Samsung TV connected to a Denon AVR-X1000 AV receiver. I want the remote to turn on the Gemini Air device and the TV but not the AV receiver. But the remote insists on also turning on the AV receiver. Every attempt I have made to remove control of the AV receiver has

Gemini system with internet: Was giving trouble, and then it became unable to complete booting after a couple of months. Got a replacement, and after a few days of working, suddenly the TV picture is now larger then the screen, on all programs including the Home screen. Not a huge change, but enough

My Direct TV remote does everything on my LG TV but will not turn the TV off. I continue to get a No Signal message after trying to turn off the TV and I have to use the LG remote.

I can't seem to find current directions on how to pair my new remote with our smart tv.

I live in Korea and I am trying to use direct TV app on Apple TV without changing the location can I use the app here

The recent updates to DirecTV's recording system have made it more complicated for users to manage their recordings, with many reporting difficulties in accessing and deleting shows. The new interface has been criticized for being less intuitive and requiring more steps to perform basic functions li

I just signed up for DirecTV Stream and ordered 2 Gemini Air devices. One device works perfectly but the other device is obviously defective. After starting it shuts down, I've gone through ALL of the troubleshooting steps per your online AI instructions and it still shuts off after a few minutes. I