Streaming Setup & Equipment

I have a Gemini Air I got via the beta program with DIRECTV Stream. It will not update its software and it’s on July 2023 security patch. I’ve done factory resets, check for software updates, and nothing. Anyone else with an air have the current software? I don’t like having a non updating device on

When I power up, the receiver comes on as I can hear sound through the sound bar but the tv has a blank screen. Have to press the power button on the tv to take it out of standby mode or unplug it for a moment then plug back in. It’s only about a year old tv so not old by any means and replacing the

Trying to sync Supersonic SC-1311 13 in TV to Gemini Air Remote. Went through the normal process without success both automatically and manually entering the name and model number. Any help? Thx in advance.

how do I download the Directv App to my TV so I can stream the content

I purchased a newer Gemini from eBay since the newer ones are a little faster (the 60233 model is faster than the 60164 model). The previous owner had auto sign-in enabled, but has disabled it. Despite this, I cannot log into my account. Every factory reset will still result in it signing into his a

My new Gemini remote won't turn off the TV. It turns it on and all other functions normally.

New Gemini remote paired flawlessly with my 5 year old Samsung. Everything worked great except it won’t control the volume or mute button. I do have it running through a Samsung soundbar, but disabled it for testing purposes and still no luck. Anyone else know of any settings I can change? Went thro

I really wish that the format would change to "Series Recordings" instead of "BookMarks" I have some series set for series recordings, but they are not showing.

I have an original Gemini box, will it work to qualify for the bundle? I'm being told that I have to purchase a new Geminin Air device in order to recieve the Bundle. If this is true, why doesn't DirecTV be more specific in their announcement??

I need help finding a compatible HDMI audio extractor to use with DirecTV P21KW-500 to route audio to Bose 321GSX. My TV is a Samsung un60EH6003F.