Streaming Setup & Equipment

With lots of help from a DIRECTV retention specialist and info gathered here, we transitioned from a Satellite account in March 2025 to a Streaming account using a Gemini Air device. Our initial satellite service was in Arizona and we setup the streaming account before leaving the state. We are now

Do they make a universal remote with appropriate lighting so you can see the remote versus the DIRECTV stream remote?

We are considering changing from satellite Directv to Directv Stream. 1. Can we record a program and watch a different program live at the same time? 2. We have 2 TVs at home. Do we order a “box” for each tv? 3. We have a 2nd home. Can we order a 3rd and 4 th box for that house and use the same acco

The standard version of this device does not include an infrared (IR) receiver and therefore cannot be controlled with a universal remote such as Harmony. Tip: There are, however, IR adaptors that can be added to this device that allows universal remotes to control it. If you have an IR adaptor, go

I read a resent post on this topic and a DirectTV rep. Moved this issue up the tech help level and no still no reply. Why does about every 5th TV startup with DirectTV remote results in a needed reset of Gemini Air devise to correct a black screen at startup? TV Sony Bravia 4k, 5 years old This is a

I have a used C71KW-400. How do I set it up? Do I use all her credentials and when I get my own account factory reset it and put in my info?

Our power went out and reset the IP address on our home network. How do I match them up again so I can watch more than two devices? We have reset the home location 4 times already.

I don't and have never used this device can I return it? If by doing this will my the $15.99 "advanced Reciever Service" be eliminated?

How do you load it under servers what is the url you use? Not with the directv app Michael

TV in bedroom has had to be rebooted several times after tv in living room was setup. The reboot takes 2-3 minutes, the service is restored with what is on living room remote. How do I stop this shutdown of bedroom tv and it resorts to what is living room. Frustrating and no solution found on Google