Hey, @silvercrown1. For our Streaming service, an Osprey device only works with a Gemini remote control. If you've tried using a universal remote, and it’s prompting you for a code, you can visit How to Program a DIRECTV Remote Control | DIRECTV Support and use the code lookup tool. If compatible, you'll see a 5-digit code. John, DIRECTV Community Team
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2 days ago
Hey, @silvercrown1. For our Streaming service, an Osprey device only works with a Gemini remote control. If you've tried using a universal remote, and it’s prompting you for a code, you can visit How to Program a DIRECTV Remote Control | DIRECTV Support and use the code lookup tool. If compatible, you'll see a 5-digit code. John, DIRECTV Community Team
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