Streaming Setup & Equipment

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I have the P21KW-500 (appears to be an ATT-branded chromecast) dongle direct into a new Denon X4800H AVR via HDMI, obviously. The issue is when trying to use Dolby audio. When Dolby is enabled on the dongle, the audio level is very low, like 20-25 dB below stereo content. The AVR will report the inc

The Dec 30 update to my Gemini Air now causes my Denon AVR to turn on when it's not wanted. I have HDMI control set to off in the AVR, and Anynet CEC is off in the Samsung tv. This was done to prevent the AVR from turning on unless it's done manually, which had been working as expected. Now, when I

I have had DIRECTV since 1984, back when you had to purchase your own “Hughes Satellite” equipment and connect it all yourself. The oak trees around the house have finally gotten tall enough to now interfere with satellite reception. So I’m thinking of chatting the streaming service. I have a few qu

Hi, We have two TVs and got one Gemini system and remote, which works well but as noted, it's $120/year for that system. I don't want either TV to require Gemini because using two systems would obviously be an additional $240/year. Is there another way to get an easy to use, intuitive, and quality r

My Direct TV remote does everything on my LG TV but will not turn the TV off. I continue to get a No Signal message after trying to turn off the TV and I have to use the LG remote.

DTV requires what they refer to as a jump start. I haven't found anyone that knows anything about it. However, if you'll start out using your remote instead of Alexa & then start using Alexa a lot of your problems will go away. This is a big difference between Firestick & Fire TV

The HDR 4:2:2 Chroma setting for displaying DolbyVision on Gemini Air devices turns off intermittently with LG OLED C-Series TV's. Usually I get a message on the tv screen that the TV doesn't support 4:2:2 chroma. I have to go back into Settings of the Gemini Air pendant and change the HDR setting b

I am new to the service -- I've tried following the info on the prior posts about this same subject, but it seems something may have changed in the past two years since the last thread on this subject because the message keeps popping up. I have an elderly family member that has no motor skills to p

The picture clarity has gone downhill dramatically in the last month or so and after calling tech support several times they finally sent and charged me for a new gemini air to resolve this issue. I have originally have been using a gemini (AT&T branded) set top box and was guarantied this would res