
Streaming Setup & Equipment
Help for activating and setting up your streaming experience.
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Question
Just bought a new 65" visio TV and my direct TV app just freezes and won't open. All other apps work
Just bought a new 65" visio TV and my direct TV app just freezes and won't open. All other apps work. Tried power down, tried factory resetting the tv.
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Accepted Solution
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Gemini Air won’t update
I have a Gemini Air I got via the beta program with DIRECTV Stream. It will not update its software and it’s on July 2023 security patch. I’ve done factory resets, check for software updates, and nothing. Anyone else with an air have the current software? I don’t like having a non updating device on
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Gemini box is putting Toshiba tv into standby mode instead of powering down.
When I power up, the receiver comes on as I can hear sound through the sound bar but the tv has a blank screen. Have to press the power button on the tv to take it out of standby mode or unplug it for a moment then plug back in. It’s only about a year old tv so not old by any means and replacing the
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Syncing Gemini Air Remote to Supersonic TV
Trying to sync Supersonic SC-1311 13 in TV to Gemini Air Remote. Went through the normal process without success both automatically and manually entering the name and model number. Any help? Thx in advance.
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Used Gemini had auto sign-in enabled by previous owner; cannot reset
I purchased a newer Gemini from eBay since the newer ones are a little faster (the 60233 model is faster than the 60164 model). The previous owner had auto sign-in enabled, but has disabled it. Despite this, I cannot log into my account. Every factory reset will still result in it signing into his a
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152
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Updating APPS on Direct TV Streaming
How do you update apps that are downloaded into the Direct TV streaming app location? I downloaded a TV channel app. I noticed the channel was intermittently not playing/working. I also noticed the version of the app was old. How do I get the newest version?
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3.2K
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Gemini remote won’t turn off Sony TV
My new Gemini remote won't turn off the TV. It turns it on and all other functions normally.
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625
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Can you use DTV Stream in multiple households?
Can you use DirectvStream in multiple households? I want a streaming service for myself and my brother with local sports channels (namely MSG) but the only other provider carrying it is FuboTV and they don’t allow you to use more than one device hooked up to a TV at once (outside of your home wifi).
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