Streaming Setup & Equipment

The picture clarity has gone downhill dramatically in the last month or so and after calling tech support several times they finally sent and charged me for a new gemini air to resolve this issue. I have originally have been using a gemini (AT&T branded) set top box and was guarantied this would res

Gemini air stopped connecting to the Internet. When I try to type in the password, it says it’s not correct. I tried Sevaral times. I have other Gemini air, which work fine with that password. I tried to use the QR code but that wouldn’t work either. I have tried restarting the device.

Gemini system with internet: Was giving trouble, and then it became unable to complete booting after a couple of months. Got a replacement, and after a few days of working, suddenly the TV picture is now larger then the screen, on all programs including the Home screen. Not a huge change, but enough

Bought a new Hisense TV and started Directv Stream simultaneously. Already lost the TV remote so it's now a pain to change the input setting every time we turn on the TV. Is it possible to program the Gemini remote to control our Hisense TV, especially the input button? TIA Sincerely, Sean Hoffert

I can't seem to find current directions on how to pair my new remote with our smart tv.

I live in Korea and I am trying to use direct TV app on Apple TV without changing the location can I use the app here

I just signed up for DirecTV Stream and ordered 2 Gemini Air devices. One device works perfectly but the other device is obviously defective. After starting it shuts down, I've gone through ALL of the troubleshooting steps per your online AI instructions and it still shuts off after a few minutes. I

My router is on line my Bluetooth is up I have tried to reset the device ( box) no luck remote will try and pair , won't . What else can I do ?

My wifi (T-Mobile) is connected to a mesh (Eero) network throughout my home. When I'm using one of my TVs connected to the mesh network and on the DTV app (Firestick), all of my DVR is not accessible. Very few actually. When I turn off the mesh network, the DVR show more available since it seems lik

I just setup my new Gemini Air device that replaces my old Gemini box. I am connecting it through my Denon x4800h AVR, and I am getting just Dolby surround (only Multi PCM) instead of the Dolby Digital + that my Gemini box outputs using the same cable and HDMI port. I have tried all settings on the