Streaming Setup & Equipment

I have three Osprey boxes for my stream service. I’m nothing but impressed with the service coming from lifelong overpriced cable services. Recently I purchased a Sonos ARC Ultra sound bar, connected to the eARC compatible HDMI2 port on my LG OLED display. The Osprey is in HDMI1, and a Firestick is

I need a remote control that is compatible with a DirecTV is internet based thru DIRECTV STREAM box that is user friendly for and elderly person with Parkinson's. The remote that they were given is way to small and DirecTV rep said there were no other options. Please HELP! What other remotes will wo

I am a new DIRECTV subscriber. Volume Control not working. I have a Gemini Air remote with no MENU or SELECT buttons which were mentioned in some of the instructions on how to program the Volume Control.

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I really like the experience of using the Gemini Air for watching DirecTV Stream, but the fact that I have to have HDR on or off only is preventing me from using HDR at all because of how it makes SDR TV look on my TV. Any chance we will get adaptive HDR support at some point? I know it works on the

I have two gemini air devices and have an intermittent problem with low connectivity and buffering. The picture will become grainy and pixillated and then start buffering. Sometimes it resets. Sometimes we have to reboot. We called DirecTV and got a hard re-set but the intermittent problem continues

I've been advised to use an ethernet connection rather than the Gemini Air device as that device is not working consistently and I keep getting "no internet" messages when there is internet and it corrects when I click off wifi and click it back on. We have a new LG tv. I am extremely disappointed t

I can watch local - abc,nbc,cbs, fox stations but if i go to say NBC At 10 pm and try to record what is on then for later the system tells me that show is already over. How can that be when it hasnt even started yet. ANy suggestions of ideas what is going on here THanks

I'm a very frustrated DirecTV Stream customer right now. I can't record anything off my locals and the recorded programs off the over-the-air networks (ABC, CBS, NBC, and Fox) are coming from Philadelphia and I live in the Harrisburg/Lancaster/Lebanon/York, PA market with my home territory being Leb

No worries! Whether you need a new Genie, Universal, or Gemini remote, we've got you covered. Plus, satellite customers can use their phone and the DIRECTV app as a remote. Order your replacement today and get back to enjoying your favorite shows in no time. Visit DIRECTV Support for more info.