Streaming Setup & Equipment

Recently, suddenly, two problems started occurring on our DirecTv Stream box. When pausing viewing on an app, after a few minutes, the box turns off. At the same time this problem started, the box also now does not retain the resolution setting. Anytime the box is turned on, it is in standard defini

My NEW remote works when it want to. I have used the AI over and over again to repair each time the online system says it the unit is paired. I have changed the batteries over and over again. But some buttons will work and others will not. The two blue lights at the top of the remote flash each time

how to configure auto login on the streaming survise

Just in the past two days, we have been unable play Library recordings on two of our three TVs with Gemini devices. Name of the recorded programs comes up on the screen, then nothing for several minutes until a screen comes up with the message, “We’re aware there’s a problem. We’re working on it.” T

Hi all, has anyone else run into this? I have a 3 osprey boxes and one Gemini air. Sometimes when they are rebooted, I get the messages about too many streams and I check the location settings in preferences and I see Not Connected and it shows 3 IP addresses, I have verified I have IPV6 turned off

I have 3 of these old boxes. They are slow to respond to commands, but they work better with DTV than the DTV app on my Roku devices. In another thread, @Ludwick577 said: "Actually. The current version for both the Air and Osprey box is 34.5.5.20" One of my 3 boxes has this version. The other two bo

Can I install 2 streaming devices (DirectTV and Roku) on my TV? I am not going to use both at the same time, but I would like both installed so that I can easily switch from one to the other. Thank you.

I have several of the original Gemini boxes. None of them have received a security patch since June 2025. Has DIRECTV stopped updating the security patches? In comparison, my Gemini Air has a recent security patch.

Hi, I am looking for a good Ethernet adapter for my Gimini air devices seeing as I transitioned from satellite to over Internet almost a year ago and while I am satisfied with that move, I am seriously considering getting a hardwire switch through my house so I can have the most stable connection po

Have had a Gemini Air for about a week. First few days were fine and then it started losing internet connection often. Roku plugged into same TV has no issues and gives an internet test speed of 250 Mbps. Chatted with DTV support for about an hour. They are sending a replacement to see if this one i