Streaming Setup & Equipment

NOT the gemini air. How may I get one?

I have a Gemini Air I got via the beta program with DIRECTV Stream. It will not update its software and it’s on July 2023 security patch. I’ve done factory resets, check for software updates, and nothing. Anyone else with an air have the current software? I don’t like having a non updating device on

When I power up, the receiver comes on as I can hear sound through the sound bar but the tv has a blank screen. Have to press the power button on the tv to take it out of standby mode or unplug it for a moment then plug back in. It’s only about a year old tv so not old by any means and replacing the

Trying to sync Supersonic SC-1311 13 in TV to Gemini Air Remote. Went through the normal process without success both automatically and manually entering the name and model number. Any help? Thx in advance.

how do I download the Directv App to my TV so I can stream the content

I purchased a newer Gemini from eBay since the newer ones are a little faster (the 60233 model is faster than the 60164 model). The previous owner had auto sign-in enabled, but has disabled it. Despite this, I cannot log into my account. Every factory reset will still result in it signing into his a

How do you update apps that are downloaded into the Direct TV streaming app location? I downloaded a TV channel app. I noticed the channel was intermittently not playing/working. I also noticed the version of the app was old. How do I get the newest version?

My new Gemini remote won't turn off the TV. It turns it on and all other functions normally.

Can you use DirectvStream in multiple households? I want a streaming service for myself and my brother with local sports channels (namely MSG) but the only other provider carrying it is FuboTV and they don’t allow you to use more than one device hooked up to a TV at once (outside of your home wifi).

is there a way to customize the order of the channels when streaming on the app. Having them in alphabetical order is very frustrating.