Actually, the font size of the whole app needs improvement. Not everyone has an 85 inch screen! Nor do they sit 6 feet in front of their TV. Every font is just too small!
Actually, the grid in Guides fonts changed suddenly a day ago from normal to tiny ONLY for Favorites and ALL categories. TV Shows and Sports and the others are normal. What is the fix?
I had that happen on My Gemini Air --Suddenly everything got very small --The fix I used to return it to normal size was to Unplug the Air power supply and Plug it back in and turn on the TV. and the font was back to normal.
The font for the guide on my Gemini dongle also changes to tiny size about once a month or so. The only way I've found to fix it is to cycle the power to the Gemini device. I am guessing it does this whenever there's a software update but it shouldn't change the font size when that happens. Please pass this on to the technicians so they can make whatever change to ensure that this glitch stops. Perhaps making it cycle power at the end of an update would correct the problem. It is not easy reaching behind my 85" TV to do this each time and I should not have to if the updates were done correctly.
DIRECTVhelp
Community Support
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256.2K Messages
3 months ago
Love that idea, @tiger62! We're sending it over to our dev team so they can keep it in mind for future updates. Charles, DIRECTV Community Team
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tiger62
New Member
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3 Messages
3 months ago
Actually, the font size of the whole app needs improvement. Not everyone has an 85 inch screen! Nor do they sit 6 feet in front of their TV. Every font is just too small!
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DIRECTVhelp
Community Support
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256.2K Messages
3 months ago
Thanks for the feedback. We've passed this along to our team to determine the next steps. John, DIRECTV Community Team
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bjm120649
New Member
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1 Message
2 months ago
Actually, the grid in Guides fonts changed suddenly a day ago from normal to tiny ONLY for Favorites and ALL categories. TV Shows and Sports and the others are normal. What is the fix?
(edited)
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goldw1800
ACE - Professor
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2K Messages
2 months ago
I had that happen on My Gemini Air --Suddenly everything got very small --The fix I used to return it to normal size was to Unplug the Air power supply and Plug it back in and turn on the TV. and the font was back to normal.
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Roadijeff
New Member
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3 Messages
6 days ago
The font for the guide on my Gemini dongle also changes to tiny size about once a month or so. The only way I've found to fix it is to cycle the power to the Gemini device. I am guessing it does this whenever there's a software update but it shouldn't change the font size when that happens. Please pass this on to the technicians so they can make whatever change to ensure that this glitch stops. Perhaps making it cycle power at the end of an update would correct the problem. It is not easy reaching behind my 85" TV to do this each time and I should not have to if the updates were done correctly.
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