Streaming Setup & Equipment

Just in the past two days, we have been unable play Library recordings on two of our three TVs with Gemini devices. Name of the recorded programs comes up on the screen, then nothing for several minutes until a screen comes up with the message, “We’re aware there’s a problem. We’re working on it.” T

Hi all, has anyone else run into this? I have a 3 osprey boxes and one Gemini air. Sometimes when they are rebooted, I get the messages about too many streams and I check the location settings in preferences and I see Not Connected and it shows 3 IP addresses, I have verified I have IPV6 turned off

I have 3 of these old boxes. They are slow to respond to commands, but they work better with DTV than the DTV app on my Roku devices. In another thread, @Ludwick577 said: "Actually. The current version for both the Air and Osprey box is 34.5.5.20" One of my 3 boxes has this version. The other two bo

Can I install 2 streaming devices (DirectTV and Roku) on my TV? I am not going to use both at the same time, but I would like both installed so that I can easily switch from one to the other. Thank you.

I am an ATT customer that has two cell phones, internet, home phone and Uverse for the TV services in a bundle. I signed up a couple of days ago to migrate the TV account to direct TV stream and there is supposed to be a two week trial to check out the direct TV stream. However I cannot access the d

I have several of the original Gemini boxes. None of them have received a security patch since June 2025. Has DIRECTV stopped updating the security patches? In comparison, my Gemini Air has a recent security patch.

Please implement a way to increase the font size of the Guide.

Hi, I am looking for a good Ethernet adapter for my Gimini air devices seeing as I transitioned from satellite to over Internet almost a year ago and while I am satisfied with that move, I am seriously considering getting a hardwire switch through my house so I can have the most stable connection po

Have had a Gemini Air for about a week. First few days were fine and then it started losing internet connection often. Roku plugged into same TV has no issues and gives an internet test speed of 250 Mbps. Chatted with DTV support for about an hour. They are sending a replacement to see if this one i

The recent updates to DirecTV's recording system have made it more complicated for users to manage their recordings, with many reporting difficulties in accessing and deleting shows. The new interface has been criticized for being less intuitive and requiring more steps to perform basic functions li