Contributor
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26 Messages
Gemini air performance issues
I have noticed 2 problems.
First when scanning the channels the device life seems to freeze and I have to release the channel button and press again to get it started again.
Also during a broadcast, the picture will be interrupted and it will flash a blank screen with the channel logo and info before returning to live tv.
Any suggestions ?
DIRECTVhelp
Community Support
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256.4K Messages
12 hours ago
Sorry for the interruptions to your TV time, @DR0719. We have a quick guide packed with steps to help fix Gemini Air performance issues. Check it out here: https://spr.ly/61219BGMqiW Charles, DIRECTV Community Team
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DR0719
Contributor
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26 Messages
5 hours ago
Went through all of the suggestions but the problem still exist.
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DIRECTVhelp
Community Support
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256.4K Messages
5 hours ago
Thanks for trying. We have a technical specialist on standby ready to assist. Sending you a DM now. John, DIRECTV Community Team
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