Streaming Setup & Equipment

Whenever college football is offered in 4k format the picture quality is horrible -a faded, dim, washed out look with poor color rendering. No amount of tinkering with settings makes any difference. I have five different smart TV’s from 32” to 65” and brands from TCL to Samsung and LG. Standard HD p

I’m trying to connect Gemini air device to my Samsung tv. I’m using eero 6 the software is up to date. The Samsung tv software is up to date. I have spent hours trying to make this work. I have talked to at least 6 different support agents. Each time I talk to an agent and run through the setup over

A big smile on your face, of course! Then, click here to learn how to set up equipment with a TV, pair the remote control, and activate service.

Old style direct tv stream box works fine 1 time- when I turn it off and try to turn it back on, it seems to go into a start-up loop. If I unplug the box for 10 seconds it restarts and works correctly. If turned off it will go into a blinking mode- tv will play for about 1 second, then go blank. Ove

Internet connection (No satellite) (Gemini and Gemini Air remote) I have successfully paired my Gemini Air R3 remote control with my Sony STR-DH790 A/V receiver and my Sony Bravia TV. I can turn the receiver's volume up and down using the remote with no problems and the volume icon with the words Au

I want to eliminate the $15 advanced receiver service fee. How do I go about doing that?

I have been trying to navigate and to learn how to use Directtv. About ready to cancel subscription. When I go to the left hand side for options there is no MY LIBRARY button. When I try to record to cloud, there is no option to record either. I am using a fire stick and remote. Called for technical

Hello: I just purchased a brand new, still in box Gemini receiver on eBay. (it is the flat model, no the dongle) I plugged it in. It boots up, downloads current software, but then I receive an error saying "Receiver Not Found" does anyone know the problem? The receiver has a manufacturer date of 202

Hello,I have a Leotachi mirror TV and the Directv streaming remote does not recognize that brand so I cannot program remote. How do I do it?? Thanks

Once a problem, and then fixed and now a problem again. MTV Classic (channel 336) broadcasts in 4:3 aspect ratio but the folks at DIRECTV have once again decided to stretch the picture to 16:9 so it fits the entire screen. The problem is that the picture looks stretched. The other providers, such as