
Streaming Setup & Equipment
Help for activating and setting up your streaming experience.
546
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4K and HDR
I just purchased an LG Oled C4. I was finally able to get HDR to work by setting the Gemini resolution to 1080p, but the 4K channels stopped working (message saying my TV doesn't support 4K). If I change the resolution to the recommended 3840x2160p, the 4K channels work but I can't turn on HDR. Is t
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888
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DirecTV stream (genre pack) with C71KW-400
I'm new to DirecTV and just got the genre pack (my entertainment). Don't like the interface on Amazon Firestick 4K where I have the DirecTV app. I was wondering if the C71KW-400 will work with my plan and will it stream on 4K (Dolby Vision and/or HDR). Thank you.
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156
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Accepted Solution
Ordering Gemini Devices
I was a previous DTV subscriber who just reactivated my subscription. I have an old Gemini 1 device. Where can I purchase additional Gemini devices? The "add a device" option is grayed out in my manage devices tab. Also, is the Gemini Air faster than the Gemini 1 devices? I prefer a hardwired device
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3.7K
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gemini plug error on tv 5109
theres this error on my tv that says please use the power supply that came with the device
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359
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Gemini air not working
Went to use remote and it’s not responding. It’s brand new worked yesterday no it’s not. Service started yesterday night
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113
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Can't record local channels
I have a gemini box. When I try to set an advance recording of an upcoming show, the box tells me “Whoops xxxxxx is over” and it won’t set the recording. It only happens on local channels. Any ideas?
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130
3
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Issues with Apps on gemini air
New user with the gemini air and having issues with a few apps looking to see if this is something others have seen..... vudu/fandango - mot allowing UHD streaming. Option is not even there netflix - not allowing UHD or atmos sound i have tried resetting the device and reinstalling the apps but it j
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346
2
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Issue with series recording
I'm trying to record a series. I set it up via the guide and pressed the record button twice. Pressing it once records just the one instance of the program and pressing it twice is supposed to record the series. Without having canceled the recording or reset the Gemini box, the series is not recordi
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168
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Does DirecTV actually want customers? Worst customer service experience ever
Hey all. I really want to give DirecTV Stream a go. It has all of the channels that I need and no other streaming services do. It looks like it is a common thing to have credit card issues upon trying to sign up and I also had those issues today. I had to call and, of course, it was a bit difficult
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315
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