Streaming Setup & Equipment

Every time I tried to log into the DIRECTV stream app. It gives me care code 902 which I’ve read has something to do with the Wi-Fi but the Wi-Fi is good. Everything else is working and letting me login. It’s just this app in particular. I’ve tried deleting it and re-downloading it. I don’t know wha

When I signed up for Direct tv streaming service, I got 2 Osprey boxes. Apparently they are no longer available and have been replaced by the Gemini. What is the difference? Are the apps the same? Do they both use the same remote? One of my Osprey’s isn’t working 100% because of a recent storm. I kn

I just purchased an LG Oled C4. I was finally able to get HDR to work by setting the Gemini resolution to 1080p, but the 4K channels stopped working (message saying my TV doesn't support 4K). If I change the resolution to the recommended 3840x2160p, the 4K channels work but I can't turn on HDR. Is t

I'm new to DirecTV and just got the genre pack (my entertainment). Don't like the interface on Amazon Firestick 4K where I have the DirecTV app. I was wondering if the C71KW-400 will work with my plan and will it stream on 4K (Dolby Vision and/or HDR). Thank you.

I was a previous DTV subscriber who just reactivated my subscription. I have an old Gemini 1 device. Where can I purchase additional Gemini devices? The "add a device" option is grayed out in my manage devices tab. Also, is the Gemini Air faster than the Gemini 1 devices? I prefer a hardwired device

theres this error on my tv that says please use the power supply that came with the device

Went to use remote and it’s not responding. It’s brand new worked yesterday no it’s not. Service started yesterday night

I have a gemini box. When I try to set an advance recording of an upcoming show, the box tells me “Whoops xxxxxx is over” and it won’t set the recording. It only happens on local channels. Any ideas?

New user with the gemini air and having issues with a few apps looking to see if this is something others have seen..... vudu/fandango - mot allowing UHD streaming. Option is not even there netflix - not allowing UHD or atmos sound i have tried resetting the device and reinstalling the apps but it j

I'm trying to record a series. I set it up via the guide and pressed the record button twice. Pressing it once records just the one instance of the program and pressing it twice is supposed to record the series. Without having canceled the recording or reset the Gemini box, the series is not recordi