Hi, @cgibson792. While UN65KS8000 model (2016 Tizen-based Smart TV) is a great screen, the DIRECTV app works on Samsung models from 2017 and later that have version 3 or higher. You can see the complete list of our compatible devices here: Streaming devices compatible with DIRECTV | DIRECTV Support
Speaking with an ATT office, I was informed the same fact as the screen being pre-2018. I was shown a device for getting DT on that screen which comes with the DT subscription and this worked out great. Thanks for your input. Have a great summer.
Just remember that AT&T no longer owns DirecTV. Even when they did, any office you go into was 3rd party as store employees worked for the AT&T side. So be cautious with any info they provide.
goldw1800
ACE - Professor
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2K Messages
2 days ago
IS the app Not in the Tv's Play store? if its not then Samsung has no agreement with D*tv
DO you have a DIRECT TV Stream Account?
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cgibson792
New Member
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4 Messages
2 days ago
I will check the TV play store. I do not have as of yet any DIrecTV account of any kind. I am trying to get directv on my samsung.
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goldw1800
ACE - Professor
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2K Messages
2 days ago
In order to use the APP you will need a Direct tv Account -just like with any other Streaming app
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DIRECTVhelp
Community Support
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255.9K Messages
2 days ago
Thanks for the insight, @goldw1800.
Hi, @cgibson792. While UN65KS8000 model (2016 Tizen-based Smart TV) is a great screen, the DIRECTV app works on Samsung models from 2017 and later that have version 3 or higher. You can see the complete list of our compatible devices here: Streaming devices compatible with DIRECTV | DIRECTV Support
Alternatively, you can get a Gemini Air for an uncompromised TV experience. More here: DIRECTV Gemini Air | Live TV, Streaming Apps & 4K Entertainment in One Place Rhyan, DIRECTV Community Team
Rhyan, DIRECTV Community Team
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Juniper
ACE - Expert
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23.5K Messages
1 day ago
@cgibson792
Unfortunately your TV is too old to be supported by the app. Instead you would need a dedicated streaming box (if you don't want to buy a new TV).
Always check requirements first for any kind of service or computer program. Don't assume they work on something, especially when a decade old.
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cgibson792
New Member
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4 Messages
20 hours ago
Speaking with an ATT office, I was informed the same fact as the screen being pre-2018. I was shown a device for getting DT on that screen which comes with the DT subscription and this worked out great. Thanks for your input. Have a great summer.
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Juniper
ACE - Expert
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23.5K Messages
19 hours ago
Glad you got what you needed.
Just remember that AT&T no longer owns DirecTV. Even when they did, any office you go into was 3rd party as store employees worked for the AT&T side. So be cautious with any info they provide.
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