
Streaming + Device & App
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New remote for streaming
I can't seem to find current directions on how to pair my new remote with our smart tv.
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Streaming Setup & Equipment
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Is owned Gemini Air able to be used for Directv service
If I cancel lease on Gemini Air device and pay the $120 for non-payment, will I still be able to use the device with my active Directv account?
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Streaming Account
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Can I still login in a different country
I live in Korea and I am trying to use direct TV app on Apple TV without changing the location can I use the app here
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Streaming Setup & Equipment
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Directv Streaming, NOT!
Very frustrating to be watching live sports or a dramatic movie and all of a sudden you see the spinning no internet connection message! After following all the suggestions, why am I still having issues?
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Watching & Streaming
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captions on my hbo max channel
why can't I use the captions option when using hbo max
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Watching & Streaming
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Issues with Gemini Air constantly rebooting on a Philips television?
Gemini air loses the ability to turn off television and keeps rebooting itself on a Philips television. Switch to another model and I'm not having issues. Any suggestions?
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Watching & Streaming
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Anyone else encounter multiple software bugs on the app? Latest is program is supposedly still recording...
Latest is program is supposedly still recording although it ended hours ago. I tried to cancel recording multiple times - doesn't work. I canceled the series recording, that didn't help. I had been encountering multiple errors lately where I had to try to delete recordings multiple times before it w
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Watching & Streaming
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Pausing Live TV using Roku App
When I pause live TV using the Roku app it jumps to the current time rather than where I paused it when I resume playing. Works as it should using Gemini device though.
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Watching & Streaming
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Received defective Gemini Air device. NEED REPLACEMENT
I just signed up for DirecTV Stream and ordered 2 Gemini Air devices. One device works perfectly but the other device is obviously defective. After starting it shuts down, I've gone through ALL of the troubleshooting steps per your online AI instructions and it still shuts off after a few minutes. I
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Streaming Setup & Equipment
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Slow Navigation
I have the streaming service and for the most part, it works well. However there are times when I click on my remote and either nothing happens at all, or I hear the click on the TV and nothing happens. It just freezes. Just for grins, I'll make multiple random clicks and then wait several minutes,
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Watching & Streaming
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