Streaming + Device & App

So I rarely ever had this issue before, but I just moved and now I’m constantly getting buffering and the “Your video is still loading, thank you for your patience” message. A few pieces of pertinent information to better clarify my situation. 1. I’m using a streaming box, so this isn’t an issue wit

I have noticed recently, arrow key behavior has changed. I have always used click mode on my Apple TV remote (just like the behavior) and right arrow always fast forward the video buffer (and left arrow rewinds the buffer). The down arrow would bring up programming information for the current channe

My NEW remote works when it want to. I have used the AI over and over again to repair each time the online system says it the unit is paired. I have changed the batteries over and over again. But some buttons will work and others will not. The two blue lights at the top of the remote flash each time

how to configure auto login on the streaming survise

I can’t seem to find anything about adding the outdoor channel

We scheduled many NCAA basketball games to be recorded. While most games were complete, some ran long and were cut off. This was particularly frustrating with very close games. Previously, when recording with a Tivo DVR, we could add an interval of time to the program to assure it all recorded-usual

Is there no way to watch something on demand when you've got a copy of it on DVR??? We've been a customer of Direct TV for many years. Some time back the menus for on demand changed. Now the only way I can find on demand shows is the search function. But it also returns my DVR recordings. If I have

I am experiencing an error regarding something related to broadcast rights? My error indicates that the “Broadcast provider has restricted access to this program”. Experiencing this error for recorded shows from various networks, CBS, NBC, etc. the DTV “Tech Support” said the solution was to watch t

Just in the past two days, we have been unable play Library recordings on two of our three TVs with Gemini devices. Name of the recorded programs comes up on the screen, then nothing for several minutes until a screen comes up with the message, “We’re aware there’s a problem. We’re working on it.” T

I was visiting a friend, who has the signature Entertainment package. He was receiving the diginets like MeTv. When I look at the channel charts, those don’t show for this package. Has something recently changed?