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Streaming + Device & App

Streaming + Device & App

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SBS Plus problem with this channel

SBS Plus is not working

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Billing fraud by direct tv

We canceled our account a month ago. we paid the bill up until then. We were told we would have access until 8/23. yet our services were terminated upon cancellation. we called to try to access them and were told they would contact us. Never contacted us. now want us to pay last months bill and next

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Gemini air

Trying to reinstall Gemini Air. I get up to enter my email and get “network issued encountered”. Gemini air has been working for many months and then could not find WiFi. Could this be a Gemini problem. I have 3 other TVs using Gemini without a problem. Maybe it’s the tv. I got passed the WiFi conne

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Accepted Solution

Official Solution

Replacing the DirecTV C71KW-400 box

Does the new HDMI stick have the same functionality as the old box? Hitting the power on button on my remote turns on the box, the Sharp-ROKU TV and my LG soundbar. Does the stick do the same thing? If so, what’s the cost?

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Intermittent audio

Sometimes I have to power cycle everything 3 times.

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Accepted Solution

no audio from stereo receiver

Many times when I turn on my genie, TV and stereo receiver with the remote something doesn't turn on or everything does and I have no audio. This used to work pretty good and now it might take 3 times sometimes. Everything turns off and on so 2 are on but not the third. Sometimes audio on good but n

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DIRECTV Streaming records wrong channel

I have my recording set to record PBS News Hour at 6 PM on Channel 22, one of the PBS channels available in my area. Sometimes, it records the News Hour at 6 AM on Channel 32, another PBS channel. The problem is that the 6 AM broadcast on 32 is the same show that was broadcast YESTERDAY at 6PM on 22

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Connecting sound bar and tv with Direc tv streaming

We just signed up for Direct tv streaming. I need to connect soundbar and tv to 1 remote the one they sent (or should we buy a different remote) and our premium channels like paramount plus, Netflix, Hulu, Disney, Angel, peacock etc.. I’ve called for help and didn’t get help I need. I lost my soundb

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Sync DDTV remote with sound bar

The Brand of Sound Bar isnt listed when trying to sync

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DIRECT TV Apps missing

We have a Samsung Smart TV with Uverse ATT Direct TV - have lost the Accuweather App. Suggestions for correcting?

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