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Have to click input on remote to get sound
Don't have to select any input, just click it. Sound comes on when DirectTV first starts with TV but quickly shows "Home" at top of screen and as soon as it does that, the sound goes out. Hit the input button on remote and it comes back. Tried everything I could find on the internet. TV did not do t
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Watching & Streaming
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DirectTV App goes to screensaver mode durning use on FIrestick
Since the DirectTv app was updates a couple updates ago. While watching a channel after sometime the firestick will go to screensaver mode. This happens all 4 of my firesticks and it's not every channel that does this. I have updated the firesticks, I have deleted the directTV app and reinstalled an
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Watching & Streaming
1.4K
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Returning Gemini devices
Very disappointed with Gemini. One of the devices wouldn’t connect. Today I learned it doesn’t support PiP, so I can’t watch two NFL games at once. If the phone salesman had informed me of this, I never would have signed up for Gemini. I feel I was misled. I want to revert to my Genie devices. Thank
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Watching & Streaming
56
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Let customers choose channels
The sports mix is a good idea, but poorly executed. Let the customer choose which channels to put in the 4 box spread so they have control over their enjoyment.
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Watching & Streaming
43
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Gemini box is putting Toshiba tv into standby mode instead of powering down.
When I power up, the receiver comes on as I can hear sound through the sound bar but the tv has a blank screen. Have to press the power button on the tv to take it out of standby mode or unplug it for a moment then plug back in. It’s only about a year old tv so not old by any means and replacing the
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Streaming Setup & Equipment
42
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Syncing Gemini Air Remote to Supersonic TV
Trying to sync Supersonic SC-1311 13 in TV to Gemini Air Remote. Went through the normal process without success both automatically and manually entering the name and model number. Any help? Thx in advance.
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Streaming Setup & Equipment
29
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Directv app
how do I download the Directv App to my TV so I can stream the content
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Streaming Setup & Equipment
68
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Closed
Three-month free premium channel promotion
When I signed up for DirecTvStream, I was promised the free premium channels for three months. Five channels: HBO Max, Showtime,Starz,Epix and Cinemax, all for three months. After being on chat last Saturday for a very long time, the Loyalty Representative put HBOmax on my account for TWO months and
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Streaming Account
527
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Freezing up
I have 3 tv's on directv stream. The newest TV keeps freezing up. HELP
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Watching & Streaming
52
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