New to the Community? Visit the Community How-To and Guidelines to get started.

Latest Conversations
Upcoming recordings
When I go to the Directv app I can choose and find my recorded programs but cannot see anywhere to find a tab for upcoming recordings
Question
•
Watching on Satellite
24
7
0
Selling used DirecTV dishes
I have several used Slimline DirecTV dishes. Would anyone like to buy them?
Question
•
Satellite Equipment
28
1
0
Accepted Solution
New info pages are rolling out for DIRECTV satellite customers
DIRECTV satellite customers will start seeing an upgraded browsing experience that makes finding what to watch a whole lot easier. We’re introducing a new, structured Series Info Page, along with updated templates for Episodes and Movies, designed to bring everything together in a cleaner, more orga
Question
•
Watching on Satellite
75
2
0
Accepted Solution
Genie upgrade question
I have an older Genie DVR and would like to know what it takes to upgrade to the Genie 2 so I can get 4k. I don't have or want an internet connection for the DVR now and wondered if this is a requirement, and would I need a new dish as well? I read that some features may not work with an older dish,
Question
•
Satellite Equipment
54
14
0
Why no demos available ?
I don’t understand why Directv satellite doesn’t have a demo video on how the service works. Dealers are now almost extinct makes buying into satellite tv difficult.
Question
•
Watching on Satellite
42
4
0
Accepted Solution
Gemini will not open apps
I got the Gemini to use with my Genie in December. In March it stopped loading or opening apps. It says there is a problem with HBO or that there is no internet connection. After two days of unplugging and resets and hours of DIRECTV support calls they decided the unit was defective and shipped anot
Question
•
Satellite Equipment
169
27
0
Formal Billing Dispute and Request for Investigation
Dear DIRECTV Billing Department, I am writing to formally dispute recent billing practices on my account and to request immediate review and resolution. On April 15, 2026, I received an email from DIRECTV stating that a past due balance of $291.74 must be paid by April 19, 2026, to avoid interruptio
Question
•
Satellite Account
38
3
0
After HR54 replacement from HR44, Direct TV App doesn’t work!
Had a warranty replacement to an hR54 last week as advised by the tech. It’s now been almost a week since the installation, and our online account and app are still showing old recordings and channels we previously watched on app no longer work so we’re not able to watch anything from the app for ou
Question
•
Satellite Account
248
27
Billing
I wanted to share my experience as a long-time customer and express my disappointment with the retention process. After 25 years of continuous service, I contacted DIRECTV to discuss my options due to the steadily increasing cost of my monthly bill, which had reached approximately $240. As a loyal c
Question
•
Satellite Account
54
3
0
Accepted Solution
Phone call message claiming to be from DirecTV.
I got a voicemail from 810-267-xxxx that states this: Hi there, I'm calling you from AT&T and DirecTV to let you know that your existing account qualifies for a 50% discount that can save you money on your monthly bills, and you can also check for the eligibility of getting a free phone. In order to
Question
•
Satellite Account
2.7K
9
0




