Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(9857)
After HR54 replacement from HR44, Direct TV App doesn’t work!

Had a warranty replacement to an hR54 last week as advised by the tech. It’s now been almost a week since the installation, and our online account and app are still showing old recordings and channels we previously watched on app no longer work so we’re not able to watch anything from the app for ou

Question

38

8

0

Genie 2 upgrade. Receiver not connected to internet, no on demand, and no app

We’ve been Directv customers for over two decades. Recently had our Genie upgraded to the Genie 2 after we started having issues with one of the boxes. We’re now on our third Genie 2 receiver in three weeks and it still doesn’t work. The equipment is in the account but it says not connected to the i

Question

50

3

0

H26k-500 Channel change issue

Having issues with only one receiver not being able to change channels. Tech told me these receivers can be hidden and still function. Am I missing something? All the other receivers function properly hidden behind furniture. Another possibility is to ad an IR cable, could someone tell me which type

Question

14

1

0

Is 99(S) important on Directv setup?

I'm trying to align my new Directv dish after a large limb took out the old one! Everything else looks great but 99(s) is hanging in the upper 60s, should I keep trying? Have any idea what's on that satellite, and is my wife going to kill me if it doesn't get better? Thanks

Question

21

2

0

Gemini remote

Just curious about what others think about the Gemini remote? I personally think it is a swing and a miss. The ergonomics of it aren't good. It has an odd shape, it doesn't feel good in your hand, the number buttons are too low on the remote and the lettering on the buttons are too dark. The backlig

Question

497

6

0

Changing to Genie

I'm looking into updating my receivers to a Genie, due to Directv no longer making the older receivers. Right now, I have the HR24-200 and HR21-700. Does any new equipment have to be installed or is it the same wires? Also, if anyone can tell me the pros and cons of Genie. I know it cost more but is

Question

28

5

0

ESPN Unlimited Finger Pointing

Nutshell: I paid for ESPN Select for a few years just to get Plus. In November, DirecTV offered FREE ESPN Unlimited to me. I took it, activated it, and it worked. I then cancelled my private subscription to ESPN Select. Fast forward to January 14, 2026. In a totally unrelated incident, I contacted D

Question

170

20

0

Formula One

Satellite Customer. If I add Apple TV as an add on to my Direct TV package does that unlock the formula one on channels 205-7 and channel 930 in the Satellite Guide ? I have an HR44 device as well.

Question

33

3

0

Customized Mix Channels

When will Directv come out with Customized Mix channels that the customers can select the 4 or more channels they want to watch. You’ve already got News Mix, College Mix and other Mix Channels which tells me you could also program additional channels with other features that could include live golf

Question

55

2

0

I cannot get my new Denon avr to pair with my genie remote

Just upgraded our 20-year-old avr with a Denon avr-S570BT. I have searched for hours to try to find an answer to why I cannot get it to pair with our Genie RC73 remote. The set up is the genie runs to the avr via HDMI in the SAT port, then from the avr to the tv via the monitor port to the HDMI arc

Question

28

3

0

NOT FINDING WHAT YOU'RE LOOKING FOR?