Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(3350)
The Ultimate Satellite Roadmap: 2011 Glossy UI, Red Button Apps, and 5K Resolution Support.

We are actively rallying subscribers online to push corporate to upgrade our hardware experience. Satellite receivers shouldn't run sluggish, cloud-based streaming layouts. We need a return to dedicated, high-performance programming optimized directly for local hardware like the Genie Main Servers (

Question

29

4

0

New Menu

I HATE (yes, hate) the new menu. Can't find anything and totally frustrated. 20+year customer but may have to change providers to something user friendly!

Question

54

8

0

Promotions

I have noticed every month my Direct TV bill is different. I also noticed a movies package on my bill. I have had the same packages since early 2000's, Direct TV, before AT&T. Long time customer. Calling they said I added a promotional package in February. No, I called in February to get an amount,

Question

28

2

0

New list format

Why change something that didn't need to be fixed? The person or people that came up this idea should be fired. Are they just bored and said "hey let's screw something up". Makes me want to stop paying the already outrageous price and find a different option. Hey DirectTv do better.

Question

19

1

0

Payment dispute

On 7/10/26 I made a payment to Direct TV via online banking. This payment was for my most recent statement with a due date of 7/14/26. My bank generated the payment in the form of a check dated 7/14/26. It was clearly endorsed by Direct TV on 7/16/26 with their JPMORGANCHASE BK information on the ba

Question

28

1

0

Accepted Solution

Can't stream channel 385 with Choice package

I subscribe to Directv satellite with the choice package. When I travel I want to stream H&I (385) but it is not available to stream. The pdf channel guide says it is available. How can I fix this?

Question

54

6

0

New Menu rollout fiasco.

The other day DIRECTV rolled out a new update. I have yet to realize any improvements from the old one. The thing that really (Edited per community guidelines) is my two TCL Roku TV's open in the smart TV section and I have to select satellite feed to get to DIRECTV. It's always been this way and wa

Question

86

6

0

Accepted Solution

Closed

New Menu Changes

Is there a way to revert to the older menus on the genie? The new setup is terrible

Question

78

1

0

Accepted Solution

C71KW-400

I have satellite Direct tv today I received c71kw 400 I have direct tv satellite how do i connect to an additional bedroom tv

Question

70

3

0

Remote doesn’t control power on/off on Samsung TV

I re-programmed an RC73 Genie remote to pair with my Samsung TV which is connected to a small receiver box. There was only one code available for my model. Everything works except the Genie remote is unable to turn on/off the TV. I get messages “not available” with a yellow triangle with an exclamat

Question

39

3

0

NOT FINDING WHAT YOU'RE LOOKING FOR?