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display settings

We just got ,a new, larger tv for living room added to the same service as the existing tv in the recreation room. After setting up the larger tv, the guide, menu and settings displaying on the smaller tv are much larger and and unreadable and cannot (as yet) be reduced. Both are Insignia television

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4k video without the need for a mini genie

I have Direct TV Satellite with a HR54-700 Genie and a 4k Sony Bravia that is DirecTV Ready. My understanding is that to get 4k I need a 4k Client and thats what DTV is trying to sell me in a Genie Mini or a Gemini. My TV being DirecTV Ready means its a 4k Client RVU though so it should work without

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9

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Closed

Customer service survey

Why send out a 15 minute customer service survey that can not be completed, and submitted? I was thinking, and hopeful that you actually cared. (Edited per community guidelines)

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762

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Gemini low storage fix

My Gemini box keeps popping up a notice about low storage. The solutions I've found online don't seem to work. Any suggestions?

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20

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Help with ESPN Unlimited

I'm a Direct tv satellite customer. I have been having an issue with Espn Unlimited. I was able to activate it to my account a few weeks ago; no problem. But a few days ago it was somehow removed/cancelled and I lost access to the subscription. This was part of the big rollout to the satellite custo

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30

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Jeopardy! did not record tonight

I have satellite service in Phoenix, AZ. I have had my DVR to record all new episodes of Jeopardy! for years. All of a sudden, it did not record the episode tonight. Looking at my Series Manager, there were zero upcoming episodes. I created a new series recording, and it has found the 9 episodes for

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Over charged my account from January 2022 till October 2025

I called and cancelled my direct tv service in January 2022 and was told to take the equipment to the UPS store to return it. Direct tv customer service says it was received January 6, 2022. So I had not way of watching the service and had called to cancel. But I was charged every month since Jan 20

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25

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Accepted Solution

Closed

Playback failed. No audio/video data packets received from server"

Anyone have a fix for this ?

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2K

10

Switching out DVR box

Upgrading DVR box, will be able to keep recording series management

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16

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Accepted Solution

ABC STL region brief video lag persistent

I have a Directv Satellite Dish for years in the St. Louis region in Illinois. Recently, we've noticed a video glitch/skip that is occurring persistently. Audio is never disrupted, but the video picture will freeze a split second and then jump right back in sync with audio. This occurs about every 1

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