Satellite

Our internet connection keeps disconnecting from the DirectTV.

Checking signal strength is good, but means nothing if I do not know what channel or even better channel/transponder a specific channel is on. There should be a list of channels with their satellite assignments, with transponder, so you cancheck that satellite and signal strength for a given channel

How do I pay my direct tv bill on line

I have not been able to pay or view my Directv Bill online (or anywhere else). I have a balance due that I cannot pay. When I called, the rep send me a link to pay. But to use the link, you must know your account number. Further more, the amount due is not typically what I pay and I cannot see the b

I recently upgraded the firmware in my receiver. The update worked. Every device I have connected to my receiver is working exactly as before the upgrade. Except my DirecTV service. I have an HR44/700 downstairs and a genie upstairs. When I turn my system on the guide shows up briefly, sometimes a m

HS17-500 Genie 2 replaced twice. Device reports connection to internet via ethernet. Will also connect in wireless mode to 2.4 ghz network. Will not load or stream on demand programs. Reports receiver not ready for downloads and may take up to 3 hrs. Will not load weather, sports or music applicatio

In the last few months, I've had serious issues with the DirecTV app. Channels that I subscribe to and used to be able to watch suddenly can't be watched on the app. Tru TV and the Big 10 network are two examples. Signal Saver also no longer works and I lost signal during a recent storm. Finally, on

I upgraded to a Gemini from a Genie mini. The picture quality is terrible after the switch. It was perfect before. It is hard wired to coax using an ethernet adapter. The colors are washed out and there is a lot of picture noise and most of the channels are not sharp. I've been with directv over 20

There was a brief power interruption at my house, which caused my receivers to reboot: The HR54 server, 2 C61K clients, and other older, legacy receivers. When power came back and everything rebooted, everything except the 2 TVs connected to the 2 C61Ks worked fine. Both C61K clients required I ente

I'm a satellite customer with an HR44-500 and a co-located Gemini. I also have two Genie minis. I received the Gemini about six weeks ago and had no trouble viewing 4K channels on the Gemini-connected TV. Last week, the four 4K channels (105-108) disappeared from my guide. Previously, the channels s