Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(3338)
Non DirecTV tech trying to fix 771 issue on muliple receivers

Hi, I am an AV tech at my local Nordstrom store in Jacksonville, FL, trying to fix a 771 error. They have four receivers, all of which had signal issues. I found that the dish on the roof was severely out of alignment due to the elevation bolts being loose. I reset the elevation to what is shown to

Question

42

2

0

HOA single unit activation

Hi There! I live in an HOA that has Directv service and I am trying to get my unit activated. When I call the association they say that I am supposed to reach out to DirectV. When I call Directv they direct me to call my HOA. Anyone have advice.

Question

52

2

0

Please bring back the old List

The new Direct Tv Menu (Edited per community guidelines)! I can’t find programs that I have recorded. I can no longer watch the 10 Law and Order shows that it shows I have recorded. When I click on it it just takes me back to the menu again. Why can’t companies leave things alone. The old way was so

Question

368

10

What do I need to get 4K?

long-time (25 years) DirecTV satellite customer. Upgrading my media room to a 4k-capable projector, and looking at updating my DirecTV equipment along with it to allow for viewing 4k content from satellite. Current equipment is the standard Genie + Genie Minis. Main Genie receiver is NOT in the medi

Question

45

4

0

Closed

After 18 years we canceled service and Directv found a way to screw us over. So much for treating long term customers with respect.

We canceled our service after approximately 18 years due to high monthly bills. A few days later we checked and the service was still active, so we called to rectify. The agent was very concerned that we had canceled and offered us a one month discount if we reactivated. She also told us we could ca

Question

2K

14

0

Please restore the old LIST format for recordings

If anyone at DirecTV actually reads this, please restore the simple “list” function of recorded programs. Two days ago, its was replaced on my satellite service with a cumbersome, counter-intuitive image-based screen with a “browse” button that doesn’t browse, it takes you back where you started in

Question

173

3

DirecTV App / Unable to Stream Channels

I had my DVR receiver replaced today with the Genie 2 HS17. While there are no issues with any of my TVs and physical receivers if I try to watch my programming on any of my mobile devices or Apple TV the majority of the channels are no longer available to be streamed. Was working on all devices wit

Question

79

2

0

Changes to DTV Programming Features

I hope Mr. John Abzidir reads my new post today, 7/6/26. Another lie when it comes to explanations about changes in DTV programming features (Cast & Crew and Ways to Watch). No one asked for this change.

Question

44

0

Accepted Solution

Loving the service, just one question

Good Morning Everyone, I signed up for DIRECTV satellite service about a month ago, and overall I've been really happy with it so far. We live in a very rural area where internet options are pretty limited. We have internet, but we're lucky if we consistently get around 50 Mbps. Because of that, str

Question

129

6

0

Genie HR-54 suddenly showing NO recordings...C71K Mini show all recordings.

Genie DVR all of a sudden shows NO recordings in the menu. It only shows how to record. All of my recording do show properly on (3x) C71k mini's Whats happening here?

Question

61

5

0

NOT FINDING WHAT YOU'RE LOOKING FOR?