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Missing credit

How do i dispute a missing credit for my current and Januarys bills? I chatted with customer service for 20 minutes only to be told that yes they see the missing credit but they couldnt help me. I needed to call. Is there a way to get thid taken care of without calling? Is there an email address?

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Satellite service mixed with app in different location

I have been asked to relocate for work. We will be keeping our current home on West Coast and buying another in the South. Obviously, I do not want to pay for two accounts. I would like to keep current satellite service on West Coast due to questionable internet speeds and use App in other house (Fi

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Looking to manage your DIRECTV user ID and password?

Just head over here and we’ll help you sort out any issues you might have.

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Complaint

I changed from satellite to streaming Sept 11 2024. I discovered last night that I had been charged for both satellite service and streaming since that date. I was told when I called to make the switch that it would be automatic and nothing further was required. However the unused Satellite service

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Black screen on local channels

HR54-500 For the last 2 years I've had a black screen pop up while watching golf on CBS and the NFL on Fox via DirecTV. About 5 seconds after the black screen disappears and normal viewing is returned, I will get a 1 second audio dropout. The link below will show you what I've encountered. This p

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Direct tv guide

So my fox channel has moved from 28 to channel 9 on my direct TV guide. The actually programs listed on channel 9 are incorrect and anything I have set to record is not recording. This is in the Columbus Ohio area. I think someone needs to look into this. I called yesterday told me to reboot my box

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DIRECTV Perks took away the $15 bill credit option?!

DIRECTV Perks has never been just a completely amazing rewards program. The one thing that always drew me in was spinning the wheel and selecting the $15 bill credit option they offered when you got to 500 points. I got to 510 points today, once again, so I could receive a $15 bill credit. To my sur

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Upgrade options for HR24-100

I currently have an HR24-100. Only allows me to record two shows at a time and has limited storage capacity.  The channel chaning is also very slow.   I also have a HR21 HD receiver.    What are the simplest options to upgrade my DVR situation?  I was thinking to keep

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I do subscribe to that 📺 What are you telling me?

A simple receiver refresh can resolve the 721 or 722 error you're receiving. Find out more here.

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Force Switching from Satellite to Streaming

Instead of waiting for the channel to switch from satellite to streaming, is there a setting or way to force it to use the internet? We live in a windy area, and this would be a great value to the service.

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