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unable to cancel service
I have been trying to cancel my satellite service; but the menu at 800.531.5000 keeps repeating without sending me to an agent
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Satellite Account
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Internet
I was told today that they could not replace my box because I do not have internet. We have never had internet and we have had DirecTV for 15 years. Is this true?
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Satellite Equipment
26
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Closed
Vizio smart TV install to DirecTv
After all set-up, Remote works all except turning TV Off. Will turn on, etc. but not off. Calling DirecTv they had no answer or help
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Satellite Equipment
2K
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Accepted Solution
Remote rc73 auto changing volume
I have the Genie rc73 and a Denon avr-x1800 receiver. When changing channels or pressing select/exit/info buttons the volume goes up or down on its own. I tried re-programming the remote to my Samsung TV and Denon receiver but still have the same problem. I have reset the TV, the AVR, and Genie mini
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Satellite Equipment
33
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HR-54 hard drive has failed, recommended next steps???
Hi... Here is our current setup... An HR-54 Genie in our living room with a C31 Mini that gets its input from the HR-54. Then an HR-24 stand alone in a third room, all connected via the "whole home" setup. Hope that makes sense... Yesterday, the HR-54 (five years old) started struggling with freezin
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Satellite Equipment
44
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Channel not working
The channel 280 signal loss but other channels are good
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Watching on Satellite
47
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Closed
Signal loss
Signal loss in channel 280 only other channels are good
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Satellite Equipment
12
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Genie/Genie Minis - NEW Remote Control Self Care Options
Exciting news! Genie and Genie Minis now let you troubleshoot your remote right on your TV! No calls needed—help from home. Check your battery level, reset and restart your remote, and get additional help. Go to Remote Control Setup and select Troubleshoot Remote. Rolling out through Dec 5th! 😀
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Satellite Equipment
36
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Satellite Customer with Gemini2 and Signature package
I have been given information from the DirecTV phone help that I would not be eligible to get the Dis+ Hulu bundle at no charge but I keep seeing articles on DirecTV Insider and on DirecTV online that I would be eligible. I received the activation for ESPN unlimited, Would I be eligible for the Dis)
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Satellite Account
39
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