Satellite

I got the Gemini to use with my Genie in December. In March it stopped loading or opening apps. It says there is a problem with HBO or that there is no internet connection. After two days of unplugging and resets and hours of DIRECTV support calls they decided the unit was defective and shipped anot

Dear DIRECTV Billing Department, I am writing to formally dispute recent billing practices on my account and to request immediate review and resolution. On April 15, 2026, I received an email from DIRECTV stating that a past due balance of $291.74 must be paid by April 19, 2026, to avoid interruptio

Had a warranty replacement to an hR54 last week as advised by the tech. It’s now been almost a week since the installation, and our online account and app are still showing old recordings and channels we previously watched on app no longer work so we’re not able to watch anything from the app for ou

I wanted to share my experience as a long-time customer and express my disappointment with the retention process. After 25 years of continuous service, I contacted DIRECTV to discuss my options due to the steadily increasing cost of my monthly bill, which had reached approximately $240. As a loyal c

I got a voicemail from 810-267-xxxx that states this: Hi there, I'm calling you from AT&T and DirecTV to let you know that your existing account qualifies for a 50% discount that can save you money on your monthly bills, and you can also check for the eligibility of getting a free phone. In order to

Triangle shape box has 1 green light 1 orange light. Ethernet connected to small receiver box

I have noticed a SERIOUS decline in the closed captioning presentation over the last few months. Complete sentences are eliminated or truncated so badly only the last three or four words are displayed. Recently a full minute or more was not captioned at all. Captioning is not presenting enough text

cable/sat box will not turn on,the black remote will turn tv and small box off/on,nothing else works.brought items from home for vacation nothing works. what did i do or not do

average time to recieve answer

Ihave a directv box from home and a remote,what do i connect to box or.......