Satellite

My receiver is having issues. It spontaneously reboots, it constantly loses internet connection, and resetting the network only works occasionally — it requires a full reboot to fix. It can also be painfully slow, and I'm fairly sure it's causing a network loop that brings my home network to its kne

I paired my RC73 remote with my new Hisense QD63 TV but when I use it to turn the TV on it opens it to the Hisense Home Screen. The volume button works but I can’t do anything else to use DirecTV, I have to use the Hisense remote to back out of the home screen and find the HDMI setting to switch ove

Hi, I have an H24/100 receiver and the power input is worn out (need to jiggle the cord to get it to work and DO NOT touch it after it does) and the Coax input for the satellite cable is also worn out and needs replaced. I use this unit in my RV, so I configure it to a multiswitch when I am on the r

New interface is terrible for anyone who manages their Upcoming Recordings. Ways to Watch feature does NOT allow you to record.... Instead you now have to search, hunt, and peck your way through the guide to do each separately. Please fix and bring back the ability to record different/later airings

We are actively rallying subscribers online to push corporate to upgrade our hardware experience. Satellite receivers shouldn't run sluggish, cloud-based streaming layouts. We need a return to dedicated, high-performance programming optimized directly for local hardware like the Genie Main Servers (

I had a new Genie 2 installed about two weeks ago (replacing my HR54). I also had a new Gemini unit installed for our main TV in the den. Ever since then, there are occasions when I turn off my system, within 15 seconds, the system will turn on again by itself. This is not all the time, but every se

Why is it necessary to change the way we have always accessed our recorded programs? I've read the reasons why you say you changed it, but this isn't helping at all. It has only made it more complicated. 1) We are no longer able to watch our favorite game show that we record every day. It says we ha

My Gemini indicates that HDMI control is on, but I cannot find a way to turn it off. There are several posts by the top ranked experts here that CEC can cause issues, and I am interested in turning it off on my Gemini. Anyone know or succeed on this? Greg

As dedicated, long-time subscribers, we are calling on DirecTV's new leadership to honor the platform's roots. We want to see a return of the iconic 2011 "Cyclone" logo—a true symbol of premium satellite technology—and a renewed investment in the physical satellite infrastructure. Features like the

First season with a 4k-capable setup (tv and Genie Mini 4k). I also have the DirecTV app on a 4k-capable fire stick. Will there be a difference between the two options (direct from satellite versus thru the Fire stick) in terms of 4k broadcasts?