Watching on Satellite

I have a new installation, Genie2 HS17 + C71KW, when I try to tune any 4K channel (106,107…) a pop up message says “The program you selected could not be authorized for this location “. I have refreshed receiver, called customer care several times, a technician replaced boxes and lnb, I tried a reve

New interface is terrible for anyone who manages their Upcoming Recordings. Ways to Watch feature does NOT allow you to record.... Instead you now have to search, hunt, and peck your way through the guide to do each separately. Please fix and bring back the ability to record different/later airings

Please bring back the old list of recordings. The new version is terrible!

If anyone at DirecTV actually reads this, please restore the simple “list” function of recorded programs. Two days ago, its was replaced on my satellite service with a cumbersome, counter-intuitive image-based screen with a “browse” button that doesn’t browse, it takes you back where you started in

Recently when I connected any of my bluetooth headphones to my Gemini box, the satellite feed froze, and if I change the channel, all I get is a black screen with the channel information header. The apps work fine. Tech support sent me a replacement box and said that the updated firmware would solve

i bought toshibafire tv model c350 series.i have H26K-500 direct tv receiver and using RC73 remote.i spent 10 hours to program it for tv but still volume and power function dont work.any suggestionplease?

Several channels like TBS, Comedy Central are reverting to streaming which would be ok except they start buffering. This never used to happen with streaming, and it’s not my ISP, The download speed is fine when checked on my iPad, phone, computer. Could a tree canopy affect just one satellite? It ju

I’ve reset and No Signal keeps showing. Is there an outage?

In the guide search, it is only showing me a purchase option rather than the free airing that is coming up next week. Anyone else experiencing this or have ideas on how to fix it?

Have this issue, free upgrade to gemini with genie HR54 co located 4k channels, 4k purchased movies do not switch gives pop-up" program could not be authorized for this location'. Rvu client connected works without any issue. Tech replaced gemini sane issue, then replaced genie with genie2 same issu