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Software update issue

I turned my television this morning and it immediately started with a software update. The screen is saying about 10 minutes. That was 50 minutes ago, and it's still showing "software update" in progress. The screen is not frozen. I don't think this is normal. I'm afraid that if I try resetting my G

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Many of my movie and other channels are "switching to internet" even though full sunshine outside... confused

does anyone else have this happening? many channels switch to internet "satellite signal outage". many channels don't do it. sunshine - clear day. a friend 5 blocks away doesn't have it happening on the channels I mentioned to him. anyone have this happen? anyone know the cause? I'm thinking cable i

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Scripps stations are back!

https://www.directv.com/insider/news/scripps-resolution/

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April 2026 update terrible - need ability to record Other Ways to Watch episodes

New interface is terrible for anyone who manages their Upcoming Recordings. Ways to Watch feature does NOT allow you to record.... Instead you now have to search, hunt, and peck your way through the guide to do each separately. Please fix and bring back the ability to record different/later airings

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New Program Guide

We tried setting up a recording for a series to see only new episodes, and the icon to show the status doesn't appear. Going back to edit for all episodes didn't work, either. This new guide is has too many bugs and shouldn't have been pushed out.

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BLUETOOTH FREEZES SATELLITE FEED

Recently when I connected any of my bluetooth headphones to my Gemini box, the satellite feed froze, and if I change the channel, all I get is a black screen with the channel information header. The apps work fine. Tech support sent me a replacement box and said that the updated firmware would solve

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Non DirecTV tech trying to fix 771 issue on muliple receivers

Hi, I am an AV tech at my local Nordstrom store in Jacksonville, FL, trying to fix a 771 error. They have four receivers, all of which had signal issues. I found that the dish on the roof was severely out of alignment due to the elevation bolts being loose. I reset the elevation to what is shown to

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HOA single unit activation

Hi There! I live in an HOA that has Directv service and I am trying to get my unit activated. When I call the association they say that I am supposed to reach out to DirectV. When I call Directv they direct me to call my HOA. Anyone have advice.

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Please bring back the old List

The new Direct Tv Menu (Edited per community guidelines)! I can’t find programs that I have recorded. I can no longer watch the 10 Law and Order shows that it shows I have recorded. When I click on it it just takes me back to the menu again. Why can’t companies leave things alone. The old way was so

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What do I need to get 4K?

long-time (25 years) DirecTV satellite customer. Upgrading my media room to a 4k-capable projector, and looking at updating my DirecTV equipment along with it to allow for viewing 4k content from satellite. Current equipment is the standard Genie + Genie Minis. Main Genie receiver is NOT in the medi

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NOT FINDING WHAT YOU'RE LOOKING FOR?