New Member
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9 Messages
BLUETOOTH FREEZES SATELLITE FEED
Recently when I connected any of my bluetooth headphones to my Gemini box, the satellite feed froze, and if I change the channel, all I get is a black screen with the channel information header. The apps work fine. Tech support sent me a replacement box and said that the updated firmware would solve the problem but the new box has the same issue. Any one else experiencing this?
DIRECTVhelp
Community Support
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256K Messages
2 hours ago
We're sorry to hear that the problem persists even after the Gemini device was replaced, @cheshirecb. We've forwarded this to our team for further investigation, and we'll let you know once we get an update.
Christian, DIRECTV Community Team
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