New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-11977
All
Question
Accepted Solution
Pairing My Directv Remote to Hisense TV
I have a Hisense Model 55u6k tv that doesnt want to pair correctly with my Directv RC71 Remote. None of the codes seem to work correctly when I pair automacically.What do I Do?
Question
9.4K
7
0
New list format
Why change something that didn't need to be fixed? The person or people that came up this idea should be fired. Are they just bored and said "hey let's screw something up". Makes me want to stop paying the already outrageous price and find a different option. Hey DirectTv do better.
Question
41
1
0
Accepted Solution
Closed
New Menu Changes
Is there a way to revert to the older menus on the genie? The new setup is terrible
Question
89
1
0
Accepted Solution
C71KW-400
I have satellite Direct tv today I received c71kw 400 I have direct tv satellite how do i connect to an additional bedroom tv
Question
85
3
0
System comes back on by itself after I turn it off.
I had a new Genie 2 installed about two weeks ago (replacing my HR54). I also had a new Gemini unit installed for our main TV in the den. Ever since then, there are occasions when I turn off my system, within 15 seconds, the system will turn on again by itself. This is not all the time, but every se
Question
147
10
Accepted Solution
HR54-500 blind reset video resolution
My HDMI port died so I switched to component cables. Unfortunately my resolution settings are too high to display over component. I need help navigating the menus blindly to change the settings. Can someone help me with the controller button presses needed to change the setting to enable 480i. It wi
Question
90
8
0
Software update issue
I turned my television this morning and it immediately started with a software update. The screen is saying about 10 minutes. That was 50 minutes ago, and it's still showing "software update" in progress. The screen is not frozen. I don't think this is normal. I'm afraid that if I try resetting my G
Question
89
1
0
Accepted Solution
Many of my movie and other channels are "switching to internet" even though full sunshine outside... confused
does anyone else have this happening? many channels switch to internet "satellite signal outage". many channels don't do it. sunshine - clear day. a friend 5 blocks away doesn't have it happening on the channels I mentioned to him. anyone have this happen? anyone know the cause? I'm thinking cable i
Question
142
12
0
Non DirecTV tech trying to fix 771 issue on muliple receivers
Hi, I am an AV tech at my local Nordstrom store in Jacksonville, FL, trying to fix a 771 error. They have four receivers, all of which had signal issues. I found that the dish on the roof was severely out of alignment due to the elevation bolts being loose. I reset the elevation to what is shown to
Question
72
2
0
HOA single unit activation
Hi There! I live in an HOA that has Directv service and I am trying to get my unit activated. When I call the association they say that I am supposed to reach out to DirectV. When I call Directv they direct me to call my HOA. Anyone have advice.
Question
72
2
0

