Satellite Equipment

I work for a manufacturer of a popular soundbar. Recently DirecTV removed us from their remote programing guides. The "codes" they listed previously worked fine. I would like to send DirecTV a few remotes or a spreadsheet of the hex values for IR commands. Who do I contact? Is their a good email add

Is anyone in Hawaii experiencing a 727 error when trying to watch the Dodgers game in Hawaii? This started happening to me from June 2nd. Called technical support several times and they keep telling me it’s regional blackout issue, MLB tv is saying it’s a tv subscriber issue.

Can I get a Genie mini 4K box from Directv? I’d like to add a new box for a third TV, I have Geminis wired but I don’t like them.

My bluetooth airpod headphones will not connect to my Gemini air no matter how close it is. It just continually keeps searching for devices.

Did a search, many people have asked, many unanswered. Genie 2 and Gemini and Genie Mini system Went to Solid Signal the 3rd party that everyone seems to like and watched their video on satellite signal strengths. Here's the satellites they "saw" in their video: *101 110 119 *99(ca) *99(cb) *99(s) *

I am having some issues with my Gemini box when watching recordings. When you put it on pause for over a few minutes and then hit pause to go back to what you were watching it would just go to a black screen. The only way to get it back is to turn off the gemini and then turn it back on. The other i

The unit climbed on an existing device ip number and I need to change it.

With respect to the Gemini Box used with satellite, what Android version/security patch are those boxes running? The ones for streaming are still on Android 11 and a year old June 2025 security patch. Thank you.

Since the HR24 does not require a deca how would I create it so two Dvrs would talk and two other Dvrs would talk. So this would create two distinct viewing zones. I am trying to remove the internet from the equation since that is really unreliable method of connecting devices? How exactly do the tw

I have two DirecTV receivers that have stopped putting out sound. Tried re-setting, unplugging, etc...no luck. Other peripherals plugged into TV's (Amazon Firestick) sound fine. I have 5 other DirecTV receivers that still sound fine as well. Receivers are about 8 years old, if that matters. Thanks f