Satellite Equipment

I have satellite service in Phoenix, AZ. I have had my DVR to record all new episodes of Jeopardy! for years. All of a sudden, it did not record the episode tonight. Looking at my Series Manager, there were zero upcoming episodes. I created a new series recording, and it has found the 9 episodes for

We just got ,a new, larger tv for living room added to the same service as the existing tv in the recreation room. After setting up the larger tv, the guide, menu and settings displaying on the smaller tv are much larger and and unreadable and cannot (as yet) be reduced. Both are Insignia television

I have Direct TV Satellite with a HR54-700 Genie and a 4k Sony Bravia that is DirecTV Ready. My understanding is that to get 4k I need a 4k Client and thats what DTV is trying to sell me in a Genie Mini or a Gemini. My TV being DirecTV Ready means its a 4k Client RVU though so it should work without

Upgrading DVR box, will be able to keep recording series management

Hi, We have a Genie H54/500 in the master bedroom, a C51-500 mini in the kitchen and a C61K-700 mini in the sunroom according to the DirecTV settings info. The H54/500 is no longer hooked up to a TV and we would like to relocate it to the sunroom and return the C61K-700 to DirecTV as a monthly cost

my new DirecTV remote will not turn off my TV, it does turn off the menu & then brings up the TV apps....I have tried several times, but same thing happens

The mini in our Living Room is no longer connecting through WiFi to our "base station". It has worked for years. On Tuesday of this week (November 18, 2025), we called technical support and after "troubleshooting" (which included the technician wanting us to test the WiFi on a wired device), the tec

After the hard drive in our 5 year old HR54 failed several days ago, I've now just received (from Directv) a new (to me) HR54-500C-R. I have tons of notes from the last time I activated the previous box 5 years ago but right out of the gate, I had problems back then that I'd like to avoid if possibl

I was told today that they could not replace my box because I do not have internet. We have never had internet and we have had DirecTV for 15 years. Is this true?

After all set-up, Remote works all except turning TV Off. Will turn on, etc. but not off. Calling DirecTv they had no answer or help