Satellite Equipment

Hi... Our 4 story condo just re-surfaced the flat roof.... our dish was removed. I have a re-install service call for tomorrow... I will need the tech to use a weighted non-penetrating mount. I called DirecTV tech support (NOT US) and they the tech should have all equipment and accessories they woul

Hi Again. Been awhile. Need some advice. I am still using a dish not streaming. I live in the country so no cable service. Seems used to be a lot easier. Maybe I am just old! I was a full time rver so used to set up all the time. Now I am confused. The azimuth shows supposed to be about 134 but that

We all appear to be frustrated. And Juniper isn’t helping anyone (please be quiet). I saw a post about a similar issue. It was suggested that you hold down the "on" button on your remote for about ten seconds. This has worked for me about about a dozen times but it’s not 100%. This just started a co

Lately the remote is slow to respond. Have replaced the batteries. Any suggestions?

Hey, same as title. Box stopped working, trying to find an replacement but the R22-200 is scarce. Can anyone be willing to give some advice. We're currently getting a 755 error code with the new box.

Hello Folks, I'm curious to know how AV integrators are deploying the latest DirecTV equipment into AV control systems such as Savant? I've been reviewing the DirecTV website and it appears that new satellite services are now delivered using the newer Gemini appliance with a coax/ethernet adapter. H

Do I have to unplug Direct TV from my tv if I'm going to utilize You Tube TV via the internet?

I paused my live tv for a few minutes and then hit Play and then FF a couple times to get to the current live time of the program. But, when the progress scroll bar at the bottom of my screen gets to the current time, the program freezes. It never restarts on its own. Hitting Play doesn’t do anythin

Replaced a failed Genie 2 HS17. Went through all the proper steps. Trouble now is reconnecting the 2 wireless clients. The wired clients come up just fine. Restarted clients, restarted Genie 2, checked that Genie 2 is alive on my local network, etc. Error code is 615 (Lost Video Connection).. Any cl

Does anyone know how to pair Arcam AVR31 receiver and RC73 remote? Arcam is not in Directv database, and none to the Google lookup codes listed will work. A few years ago I was able to get partial functionality, (volume control only), but now nothing works. Spent hours on phone with tech support to