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Satellite Equipment

Satellite Equipment

Get help with your DVR, receiver and satellite equipment.

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(4693)
When was the customer information channel replaced?

I was wondering when was channel 1 that used to be the customer information channel that had help and tutorial videos replaced with what we have now?

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46

1

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4k tv

I have a hr54-700 and just bought a new 4k TV. What do I need to do to get 4k on the TV?

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53

4

0

Gemini missing Apps

Hi guys, I have a Gemini receiver in my living room and all of a sudden it’s missing the Apps. The only apps are the regular Directv apps like you’d see on a regular non android tv receiver. It’s almost like it thinks it’s a genie client. When I went to info, it doesn’t know much about itself. Just

Question

35

2

0

Co-located Gemini Apparent Network Instability

We've had our Genie (HR44-700) for several years on a wired ethernet connection without a lick of connection trouble. The location of our Genie has always been in a less-than-good wifi location in our house so wired has always been the way to go. I got a Gemini (C71KW-400) earlier this year as part

Question

84

9

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DirecTv connection to Winegard RoadTrip Mission satellite dish

I have this connected like the manual shows but am not getting all of the channels

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20

2

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No pictures appear under "Cast and Crew" tab in the Guide

When I select the "Cast and Crew" option, no actual photos ("mug shots") of the listees appear there, not even for prominent actors like Meryl Streep and Oliver Jackson Cohen. I think that all of the other written information is still there and I can still follow headings (e.g., select "Movies" unde

Question

938

11

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Closed

Series Manager issues

I have been having an issue with Series Manager not recording "My Teams" automatically. Up until a few months ago, teams that I designated as My Teams in the various sports packages (MLB, NBA, NHL) would record without any intervention on my part. Several months ago, Series Manager stopped recording

Question

492

4

Power supply DC barrel connector size?

I have the H25 I believe receiver and the AC Adapter (power supply) model is EPS10R4-15. I have tried unsuccessfully to find a 90 degree barrel connector for this plug. I bought a Right angle jack converter barrel kit and none fits the EPS 10R4-15. I know you're supposed to measure the OD of the plu

Question

89

5

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Power on Insignia FireTV with RC66X Remote

Hello, I have been trying to program the DirecTV RC66X remote control to power on an Insignia (Model: ns65df710na21) Fire TV with no luck. I can get the remote to control the tv (Arrows, Select, menu, volume etc.) but it just will not power on. I have tried all the codes listed in the Online Lookup

Question

780

8

0

Genie RC73 Remote will not pair to receiver

I was having issues with my Genie remote controlling the volume and other tv functions and due to my lack of experience with the issue I reset the remote from the settings tab on the tv. I have even reset it with the ‘981’ code. I have unplugged and reset the receiver itself but I CANNOT get the rem

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15.2K

6

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